Revenue Operations Associate

This is a fully remote position, open to applicants in United States, +18 more locations.

📋 Description

• Collaborate with leaders from the sales unit and executive management to delineate, document, and oversee the comprehensive revenue process.

• Identify obstacles and opportunities for optimizing the revenue process.

• Design, implement, and document standardized processes for lead-to-opportunity, opportunity-to-close, and post-sales activities.

• Act as a secondary administrator for the revenue technology stack focused on Salesforce and Outreach.

• Configure and tailor Salesforce along with leading integration-enhancement initiatives.

• Ensure the integrity of revenue-stack data and contribute to the overarching technology strategy.

• Develop and maintain KPI dashboards and reporting mechanisms across Sales, Account Management, Support, and other revenue-related functions.

• Manage monthly commission calculations, data reviews, and Cost of Sales assessments.

• Analyze and assist with annual and quarterly revenue objectives, forecasting, and compensation-plan formulation.

• Provide forecasting support to enhance forecast accuracy and pipeline visibility.

• Conduct in-depth analyses of pipeline health, sales productivity, campaign effectiveness, and customer churn/retention.

• Ensure alignment among Sales segments, Finance, Marketing, and Partner and Service Operations.

⛳️ Requirements

• A bachelor's degree.

• Over 4 years of experience in Revenue Operations, Sales Operations, or Business Operations.

• Experience, preferably within a B2B SaaS environment.

• Experience in a marketplace business is advantageous.

• Advanced skills in Excel/GSheets.

• Some familiarity with SQL.

• Expert-level proficiency as a CRM Administrator.

• Salesforce experience required; certification is not mandatory.

• Proven experience managing an integrated technology stack, including sales engagement, marketing, process automation, AI, and analytics solutions.

• Analytical abilities to convert complex data into actionable insights and recommendations.

• Familiarity with financial planning and analysis (FP&A) concepts related to revenue.

• Capacity to balance speed with durability/scalability and drive projects to completion.

• Keen interest in intelligently incorporating AI.

🏝️ Benefits

• Remote-first work model.

• Flexible work arrangements.

• Medical, dental, and vision insurance.

• Full coverage of U.S. employee premiums.

• Mental health support services.

• Virtual healthcare options.

• Discounts for gym memberships.

• Family-building benefits.

• Paid time off: 15 PTO days, increasing to 20 after 2 years, plus 8 paid holidays for U.S. employees.

• Company-paid life, short-term, and long-term disability insurance where applicable.

• Referral bonuses.

• Support for long-term financial planning.

• 401(k) plan for U.S. employees.

• Region-specific savings programs available internationally.

• Choice between Mac or PC, along with monitor, keyboard, and mouse.

• An inclusive, accessible, and respectful workplace.

• Reasonable accommodations provided during the hiring process.