Senior Manager, Workforce Planning Strategy – Analytics

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee the enterprise workforce planning capabilities at ServiceTitan.

• Establish the long-term vision, roadmap, and operational framework in collaboration with FP&A, HR leadership, Talent Acquisition, and various business stakeholders.

• Create models for demand forecasting, headcount, and scenario planning that link workforce decisions to costs, capacities, and business results.

• Assess and restructure workforce and headcount planning processes, which include data collection, forecasting frequency, and approval workflows.

• Take ownership of and enhance the data infrastructure, tools, and reporting related to workforce planning.

• Develop pipelines and dashboards that provide leadership with self-serve access to headcount and capacity insights.

• Persuade senior stakeholders to embrace new models, frameworks, and operational methodologies.

• Prepare and present workforce strategy analyses and recommendations suitable for executive review.

• Convert complex data into straightforward narratives for senior leadership.

• Collaborate with Finance/FP&A on governance of headcount, budget cycles, and long-term workforce cost planning.

⛳️ Requirements

• Over 6 years of experience in FP&A, business/data analytics, management consulting, or a similar quantitative strategy role.

• Experience in workforce planning is advantageous but not mandatory.

• Proficiency in advanced Excel and financial modeling is essential.

• Familiarity with SQL and BI tools (Tableau, Power BI, Looker) is highly preferred.

• Proven experience in creating forecasting, capacity, or scenario models from the ground up using incomplete or disorganized data.

• Experience in identifying and resolving inefficient or manual processes while creating scalable, repeatable systems.

• Capability to drive change and foster support among Finance, HR, and business leaders without formal authority.

• Ability to function at both strategic and operational levels.

• Strong executive presence along with excellent communication skills.

• Proficient in transforming complex data into clear, actionable narratives.

• Capability to thrive in uncertain environments within a fast-paced, high-growth organization.

• A Bachelor’s degree in a quantitative, business, finance, or related discipline, or equivalent experience.

🏝️ Benefits

• Flexible time off.

• Opportunities for learning and development.

• Comprehensive onboarding program.

• Leadership training.

• Various programs and events.

• Bonusly peer-nominated awards.

• Company-paid medical, dental, and vision coverage.

• 100% employer-paid options and 90% dependent coverage.

• Flexible Spending Account (FSA) and Health Savings Account (HSA).

• 401k matching.

• Telehealth options, including One Medical memberships.

• Parental leave and support.

• Up to $20k for fertility services (IUI and IVF).

• Reimbursement for surrogacy and adoption costs.

• On-demand maternity support through Maven Maternity.

• Free breast milk shipping through Maven Milk.

• Pet insurance.

• Legal advisory services.

• Financial planning tools.

• Annual bonus.

• Equity opportunities.