Creative Resource Manager

This is a fully remote position, open to applicants in Egypt, +4 more countries.

📋 Description

• Oversee cross-departmental operational projects throughout the organization

• Organize project timelines, priorities, stakeholders, and deliverables

• Monitor project advancement, recognize obstacles, and proactively address issues

• Ensure teams meet deadlines, milestones, and project obligations

• Keep strategic initiatives visible through effective documentation and reporting

• Oversee resource distribution, team capacity, allocated versus actual hours, overruns, scope changes, revision cycles, and commercial risks

• Evaluate workflows to pinpoint inefficiencies and potential enhancements

• Collaborate with marketing and operational leaders to optimize business processes

• Create and uphold SOPs, documentation, and scalable operational procedures

• Enhance internal systems that foster organizational growth

• Assist in the implementation of AI-driven workflows organization-wide

• Identify avenues for AI and automation to boost productivity, reporting, and execution

• Convert business needs into AI-enabled solutions in collaboration with technical teams

• Execute automations, dashboards, reporting systems, and operational tools

• Manage and enhance ClickUp as the central project management platform

• Develop ClickUp workflows, templates, dashboards, automations, and reports

• Broaden ClickUp into an agency operating system encompassing resource allocation, workload/capacity, time tracking, hours, resource costs, and margin visibility

• Refine project planning, prioritization, assignment, and tracking

• Create operational reporting dashboards and performance metrics

• Coordinate daily activities among designers, copywriters, video editors, paid media specialists, developers, and account managers

• Enhance communication, coordination, and execution across various departments

• Translate business challenges into practical operational solutions

• Balance client commitments, team capacity, resource distribution, project economics, and commercial risks

⛳️ Requirements

• 4–8 years of experience in operations, consulting, project management, agency operations, or a similar field

• Proven experience leading cross-functional projects and operational initiatives

• Demonstrated experience in improving business processes and organizational workflows

• Background in fast-paced environments with multiple priorities

• Minimum of 3 years of experience in a marketing, creative, digital, or performance marketing agency is mandatory

• Established track record managing client delivery, creative operations, or cross-functional marketing projects

• Familiarity with time tracking, utilization, capacity, project economics, margins, scope changes, and overruns

• Strong hands-on experience with ClickUp is highly preferred

• Experience in implementing workflows, automation, dashboards, and operational systems

• Exceptional analytical, problem-solving, and organizational skills

• Ability to collaborate effectively with technical teams and developers

• Excellent written and verbal communication abilities

• Capability to organize complex information and communicate clearly with stakeholders at all levels

• Strong ownership mentality with outstanding follow-through

• Experience using ClickUp, Asana, Monday.com, ChatGPT, Claude, Gemini, and other AI-driven productivity and automation tools

• Familiarity with agency resource management, utilization, allocated vs. actual hours, profitability, and early identification of margin/resource risks

• Must be available to work from 9:00 AM to 6:00 PM EST

• Resume must be submitted in English and PDF format

• A video showcasing skill sets is required for submission

🏝️ Benefits

• Fully remote work arrangement

• Opportunity to influence the development of a modern, AI-enabled growth marketing agency

• Chance to create scalable systems and implement AI-powered workflows

• Global and cross-functional collaboration

• Video-based application and screening process