Senior Manager, Technology Business Management

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Coordinate IT contributions to the annual operating and capital planning processes.

• Assist in monthly forecasts, variance analysis, accruals, and executive reporting in collaboration with Finance.

• Maintain oversight of planned, committed, and actual technology expenditures.

• Develop models for ROI, TCO, business cases, staffing, and cost optimization.

• Create IT financial dashboards and establish a cadence for operating reviews.

• Manage the IT contract inventory, renewal calendar, oversight processes, and roadmap.

• Coordinate technology requirements, gather input from business owners, ensure intake readiness, and set evaluation criteria, licensing analysis, and renewal decisions.

• Support sourcing efforts, commercial negotiations, contract reviews, approvals, renewals, and exits alongside Supply Chain and Legal.

• Analyze SaaS agreements, service levels, statements of work, pricing structures, licensing models, termination clauses, and renewal protections.

• Identify risks associated with auto-renewals, financial exposure, performance issues, and opportunities for consolidation.

• Establish IT vendor segmentation, governance frameworks, scorecards, and conduct business reviews.

• Monitor vendor service performance, technology risks, and operational and commercial commitments.

• Provide demand and performance data, along with rationalization recommendations for sourcing strategies and enterprise purchasing leverage.

• Coordinate third-party due diligence and risk assessments with Cybersecurity, Compliance, Supply Chain, and Legal.

• Analyze software utilization, overlapping applications, subscriptions, cloud services, and managed services.

• Quantify and monitor cost savings and cost avoidance.

• Support an approved technology marketplace and maintain an application portfolio.

• Develop benchmarks for technology costs and recommend allocation strategies in collaboration with Finance.

• Assist in IT portfolio investment decisions, demand governance, and financial prioritization.

• Generate technology cost estimates and identify considerations for acquisitions and new centers.

• Build scalable IT controls and automation processes.

• Advise the CIO and business leaders regarding technology-related financial and commercial risks, commitments, and opportunities.

⛳️ Requirements

• Proven hands-on experience in enterprise IT budgeting and forecasting.

• Demonstrated hands-on experience in technology contract and vendor management.

• Familiarity with complex SaaS, licensing, cloud, infrastructure, consulting, or managed service agreements.

• Strong skills in financial modeling.

• Proficient in commercial analysis.

• Excellent executive communication capabilities.

• Strong ability to collaborate across functions.

• Capability to support negotiations led by Supply Chain.

• Ability to assist with contract reviews led by Legal.

• Advanced proficiency in analysis and financial reporting.

• Bachelor’s degree in finance, Accounting, Business, IT, Supply Chain, or a related field, or equivalent experience.

• A minimum of seven years of progressive experience in IT finance, technology contracting, and vendor management.

🏝️ Benefits

• Paid Time Off

• 9 observed holidays

• Paid family leave

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• Healthcare FSA

• Dependent Care FSA

• Limited Healthcare FSA

• Transportation and Parking FSAs

• Health Savings Account (HSA)

• Matching 401(K) Plan

• Training and professional growth opportunities

• Health and welfare benefit options for employees and their families