Vascular Area Clinical Service Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Develop, coordinate, and implement service strategies within the designated area.

• Propel initiatives to fulfill Vascular Area objectives.

• Offer direction and leadership to clinical staff.

• Optimize personnel performance while delivering patient care, physician/AHP services, and technical expertise.

• Lead clinical support activities and programs at both area and district levels.

• Utilize analytics and clinical specialist field visits to identify service opportunities.

• Mentor employees and create measurable service projects.

• Manage the scheduling of Vascular procedures and clinical support in collaboration with district, territory, and sales leadership.

• Work alongside sales teams and stakeholders to achieve service-related business goals.

• Recruit and onboard Vascular Clinical Specialists, ensuring a diverse talent pipeline.

• Conduct service evaluations through business reviews and QSRs.

• Align service resources with business priorities and customer requirements.

• Collaborate with leadership to meet PVH Vascular business, implant, revenue, and expense objectives.

• Facilitate cross-Vascular support for key programs.

• Ensure prompt documentation of clinical service activities, including daily entries in Salesforce.com.

• Provide feedback, coaching, performance evaluations, goal setting, and development discussions.

• Lead and inspire service teams to reach service, implant, and revenue targets.

• Assist in clinical and professional development planning.

• Communicate the vision, goals, and initiatives of PVH Vascular, the area, and the district.

• Oversee sales support, inventory/OPC, credentialing, expenses, data privacy, purchase orders, warranty credits, and necessary training.

• Ensure efficient management of inventory, expenses, and assets.

• Implement Customer Focused Quality Concepts.

⛳️ Requirements

• BA/BS in engineering, life sciences, healthcare, nursing, exercise physiology, or business with 5 years of successful experience in healthcare, field clinical/sales support, or an advanced degree with a minimum of 3 years of relevant experience.

• At least 2 years of experience in directly managing employees within a healthcare organization.

• Proven business acumen.

• Background in a healthcare-related field.

• Capacity to learn and comprehend the technical aspects of the business.

• Ability to manage, coach, and develop both managers and employees.

• Strong critical/strategic thinking skills with the ability to execute strategy.

• For degrees obtained outside the United States, a qualification fulfilling 8 C.F.R. § 214.2(h)(4)(iii)(A) is necessary.

• Unrestricted U.S. work authorization required at the time of hire and throughout the duration of employment for positions below the Principal level.

🏝️ Benefits

• Sales Incentive Plan (SIP).

• Health insurance.

• Dental insurance.

• Vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible employees.

• Reasonable accommodations for qualified individuals with disabilities.