
Senior Manager, Technology
Posted 5 days ago

Posted 5 days ago
This is a fully remote position, open to applicants in United States.
• Oversee designated areas with minimal guidance, establishing operational direction and innovative changes across technical functions or business lines.
• Lead and manage the team effectively.
• Articulate high-level technical challenges, technology crises, updates, and progress in relation to timelines or SLAs.
• Collaborate with key stakeholders for planning and implementation.
• Achieve target dates or expected timelines for deliverables.
• Strategize technology functions that align with GTS and organizational goals.
• Supervise technical infrastructure, architecture, application systems, and associated business processes.
• Guide daily, quarterly, and yearly planning for the team.
• Spot opportunities for technology enhancement and delivery.
• Propel functional changes through both incremental and significant shifts.
• Identify and address both reactive and proactive issues extending beyond the team’s scope.
• Assist in determining and establishing technology best practices.
• Recognize and mitigate operational and strategic risks.
• Stay updated on emerging technologies and methods for cost-efficient solutions.
• Organize training to ensure departmental personnel possess the necessary skills and knowledge.
• Bachelor’s degree in a related field or equivalent experience.
• At least 1 additional year of experience relevant to the functional area.
• Minimum of 3 years of management experience involving hiring, training, task assignment, and performance management of direct reports.
• Extensive knowledge in the primary technology area.
• Strong interpersonal and technical visionary skills.
• Experience managing multiple technology functions is preferred.
• For remote positions, a high level of engagement in virtual settings is essential, including maintaining camera presence during meetings.
• Adherence to Information Security and Privacy Policies is mandatory when handling sensitive personal information.
• Successful completion of pre-employment substance abuse testing is required.
• Eligible bonuses and commissions may be part of the overall compensation package.
• VSP Vision benefits are available (specific benefits not detailed in the posting).
Mercor
ICF
ICF
The Cigna Group
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