Senior Manager, Talent & People Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a team of fractional early-talent recruiters and HR coordinators.

• Establish weekly objectives, manage workloads in accordance with cohort deadlines, mentor the team, and enhance headcount and capabilities as cohorts expand.

• Manage the screening and selection process from application assessment to offer using the program's rubric and calibration methods.

• Take charge of the employer-of-record lifecycle, which includes handling offers, e-signatures, background checks, I-9 and work authorization, payroll setup, benefits enrollment, and onboarding.

• Implement automation or AI assistance for tasks such as resume screening, interview scheduling, candidate communications, offer and onboarding document generation, multi-state compliance tracking, and cohort reporting.

• Collaborate on employee relations and performance issues with program managers, focusing on documentation, process consistency, and employment decisions.

• Raise relevant issues to the Head of People as needed.

• Develop repeatable screening workflows, HR SLAs, multi-state compliance processes, and partner transitions.

• Ensure processes are standardized or adaptable as the program evolves.

⛳️ Requirements

• A minimum of 5 years of experience in recruiting and HR or people operations, with full ownership of both areas.

• Proven experience in managing teams and capacity, including contractors, shared services, or fractional support.

• Background in high-volume or early-talent recruitment.

• Demonstrated experience in HR operations, encompassing payroll, benefits, compliance, and onboarding.

• Experience with employer-of-record, PEO, or multi-state employment is highly desirable.

• Current application of AI in work processes, showcasing automation or process redesign.

• Proficiency in ATS and HRIS configuration, workflow automation, and prompting.

• Experience in addressing employee relations and performance discussions.

• Ability to thrive in a developing program and independently establish structure.

• Commitment to maintaining quality and enhancing candidate experience.

• Strong communication skills to work across partner organizations with varying systems and cultures.

• Alignment with the mission of broadening access to AI-building opportunities and supporting employees.

🏝️ Benefits

• Medical, dental, and vision insurance (90% covered by the employer for employees and their dependents).

• Employer-funded healthcare reimbursement.

• Flexible Spending Accounts (FSAs).

• Employee Assistance Program.

• 401(k) plan.

• Employer-paid life and disability insurance.

• Identity theft protection.

• Generous paid time off (PTO).

• Paid holidays.

• 10 weeks of fully paid parental leave.

• Annual company closure from December 24 to January 2.

• $1,000 annual stipend for professional development.

• Support for home office setup.

• Qualifying employer for Public Service Loan Forgiveness (PSLF).

• Pet wellness plans.

• Legal services.

• Discounts on home and auto insurance.

• Exclusive savings through marketplace offerings.