People Operations Generalist

This is a fully remote position, open to applicants in North America.

📋 Description

• Develop and enhance People systems, processes, and programs that support employees throughout their journey at RevenueCat.

• Facilitate global employment operations across EOR platforms, various employment models, benefits, immigration, compliance, and country-specific requirements.

• Assist in onboarding and act as the primary point of contact for common employee inquiries.

• Manage daily People Operations, encompassing onboarding, offboarding, employee data, lifecycle changes, and first-line employee support.

• Organize recurring People programs, such as new-hire feedback cycles and performance processes.

• Collaborate with EOR providers and external specialists on global employment, immigration, and country-specific inquiries.

• Ensure the maintenance of accurate and valuable People documentation and playbooks.

• Recognize opportunities to streamline workflows and leverage AI or automation to minimize repetitive tasks.

• Independently manage recurring People Operations workflows while proactively addressing needs, deadlines, and risks.

• Conduct operational research for hiring in new countries, including requirements, costs, timelines, benefits, and employment options.

• Revamp and automate essential People workflows, especially onboarding.

• Take ownership of employee data quality and enhance People systems and processes for precision, efficiency, and scalability.

• Contribute to shaping the growth of RevenueCat’s People Operations function and take charge of increasingly complex People programs and projects.

⛳️ Requirements

• A minimum of 3 years of experience in People Operations, HR Operations, or a related role within a fast-paced tech company.

• Practical experience managing employee data across HRIS, People systems, and documentation, with a strong emphasis on accuracy and data integrity.

• Highly organized and detail-oriented, capable of reliably overseeing recurring operational processes.

• Resourceful and inquisitive; able to investigate unfamiliar topics, ask pertinent questions, engage experts, and work towards solutions.

• Interest in utilizing AI, automation, and thoughtful system design to decrease manual work and develop scalable processes.

• Excellent, warm, and considerate communication skills suitable for various audiences and written asynchronous formats.

• High level of ownership and comfort with ambiguity.

• Ability to manage sensitive employee information and confidential processes with discretion and sound judgment.

• Experience supporting a remote team and utilizing Notion, Slack, and Zoom for remote collaboration.

• Ideally, experience with global workforce support, including Employers of Record (EORs) or employees across multiple countries.

• Experience in immigration or global mobility is a plus.

🏝️ Benefits

• Competitive equity in a fast-growing, Series C startup supported by top-tier investors, including Y Combinator.

• A 10-year window to exercise vested equity options.

• A fully remote work environment designed to promote autonomy and flexibility.

• 4-5 weeks of flexible annual time off.

• Paid desk at a co-working space.

• Workspace budget and continuous learning stipend.