People and Culture Business Partner

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the main People & Culture partner for teams in the USA, Brazil, and the UK.

• Develop trusted relationships with leaders and employees while providing actionable People advice.

• Collaborate with leadership to enhance performance, align organisational priorities, foster employee development, boost engagement, and improve team effectiveness.

• Guide managers through performance issues, PIPs, challenging conversations, employee relations, investigations, and organisational changes.

• Manage the employee lifecycle, encompassing onboarding, development, employment transitions, and offboarding.

• Oversee employee relations issues, documentation, processes, and liaise with external employment advisors as needed.

• Steer performance review cycles and development planning initiatives.

• Ensure compliant and scalable People practices throughout the USA, Brazil, and the UK.

• Refine and enhance People processes, playbooks, and frameworks.

• Leverage People data, employee feedback, and business insights to identify trends, risks, and opportunities.

• Advocate for benefits, wellbeing, recognition, engagement, and cultural initiatives.

• Collaborate on recruitment efforts and candidate experience.

• Assist in workforce planning, organisational design, and capability planning.

• Work cross-functionally on People, workplace, and business operations projects.

• Take ownership and promote USA health, dental, and vision benefits.

⛳️ Requirements

• 4–6+ years of experience in People & Culture or HR.

• Substantial experience in People Operations and HR Business Partnering.

• Solid understanding of USA employment law and HR best practices.

• Ideally have experience supporting employees across multiple states.

• Proven ability to independently manage employee relations, performance management, Performance Improvement Plans (PIPs), investigations, and sensitive or complex People matters.

• Experience working directly with senior leaders and managers.

• Strong commercial judgement is essential.

• Background in building, enhancing, and scaling People processes in a growing organisation, preferably within SaaS, technology, or a similarly fast-paced environment.

• Capability to think strategically while also being hands-on.

• Experience supporting distributed or global teams, especially in the USA, Brazil, and the UK, is highly valued.

• Excellent communication and stakeholder management skills.

• Outstanding organisational skills and attention to detail.

• Familiarity with TriNet and payroll administration is highly regarded.

• Comfortable working with HR systems such as BambooHR or similar, People data, and modern workplace tools.

• A relevant qualification in HR, Business, or a related field is appreciated, but not mandatory.

🏝️ Benefits

• Summer Fridays — Fridays end at 3pm during the summer.

• Birthday leave.

• Wellness days — two additional days per year, separate from annual leave.

• Work from anywhere — two weeks each year.

• Home office stipend.

• Parental leave for both primary and secondary caregivers.

• Health, dental, and vision insurance.

• 401(k) retirement savings plan.

• EAP — confidential support and resources for employees and their families.