Senior Manager, Sales Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily Sales Operations activities across various products and sales strategies.

• Supervise, mentor, and develop the Sales Operations and Insights analyst team.

• Conduct weekly, monthly, and quarterly reviews, ensuring actionable follow-ups are established.

• Take charge of sales forecasting execution, consolidation, variance analysis, and reporting for leadership.

• Facilitate pipeline inspection and governance, focusing on opportunity hygiene, pipeline coverage, conversion rates, stage progression, and deal aging.

• Assess and enhance lead-to-revenue processes and workflows.

• Collaborate with the Head of Partnerships to boost partner pipeline visibility, assess channel performance, and drive scalable growth.

• Manage performance reporting for Sales and Partnerships, including executive scorecards, dashboards, KPIs, and business analyses.

• Evaluate bookings, quota achievement, funnel performance, sales activities, productivity, and partner channel outcomes.

• Ensure the integrity of Salesforce business governance, CRM data quality, opportunity management, process compliance, and reporting accuracy.

• Define and prioritize business needs, partnering with EverOps Systems to implement scalable automation and workflow solutions.

• Travel to the Denver corporate headquarters or other North American offices as necessary.

⛳️ Requirements

• A minimum of 8 years of progressive experience in Sales Operations, Revenue Operations, or a related go-to-market operations role within a B2B SaaS setting; experience with multi-product or high-velocity SMBs is preferred.

• At least 3 years of direct management experience.

• Bachelor's degree in Business, Finance, Analytics, or a related field, or equivalent practical experience.

• Advanced expertise in Salesforce, encompassing opportunity architecture, dashboards and reporting, process design, workflows, and CRM data governance.

• Proven experience in managing sales forecasting, pipeline inspection, and recurring sales operating rhythms.

• Proficient in Excel and analytical skills, including complex formulas, modeling, and analysis of extensive datasets.

• Strong grasp of SaaS sales funnels, bookings, pipeline coverage, conversion rates, quota achievement, and sales productivity metrics.

• Experience in utilizing AI and automation tools to enhance operational workflows and boost productivity.

• Robust business acumen, operational judgment, and skills in stakeholder management.

• Capability to work independently, juggle competing priorities, and lead initiatives in a fast-paced organization.

• Familiarity with supporting partner, channel, alliance, or indirect sales operations, including partner pipeline management, attribution, or performance reporting.

• Experience across multiple Salesforce instances or CRM consolidation, migration, or standardization is advantageous.

• Experience with Power BI or similar business intelligence tools is a plus.

• Must be authorized to work without sponsorship in the United States.

🏝️ Benefits

• Flexibility to choose your work location and style within your country of employment – in-office, remote, or hybrid.

• Ongoing investment in your professional growth and development.

• Immediate access on Day 1 to a comprehensive health and wellness benefits package, including an annual wellness stipend.

• 401k plan with up to a 4% match and immediate vesting.

• Flexible and generous time-off policy (FTO).

• Employee Stock Purchase Program.

• Variable compensation component available in most US locations.