Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee comprehensive territory management: design, model, assess rep coverage, and provide recommendations to the Director of RevOps.

• Develop and sustain reporting infrastructure for pipeline, compensation, and performance metrics, including KPIs, sales team productivity, and dashboards.

• Enhance Salesforce pipeline integrity through continuous audits, process compliance, and user training.

• Document and uphold RevOps processes and operational procedures.

• Manage process improvement initiatives from initial scoping to implementation.

• Collaborate with Sales Enablement to align operations and processes with RevOps tools and software.

• Work with Deal Desk to synchronize processes and tools across RevOps.

• Utilize AI tools to automate RevOps workflows and enhance reporting, forecasting, and territory analysis.

• Lead the quota-setting process and track attainment in collaboration with FP&A.

• Ensure operational data, territory management, and compensation administration are consistent with Finance.

• Monitor and suggest SPIFs related to quotas and quota retirement.

• Collaborate with Sales leaders to support forecasting cycles, review pipelines, identify risks, and enhance forecast accuracy, opportunity hygiene, and adherence to sales processes.

⛳️ Requirements

• A minimum of 6 years of progressive experience in Sales Operations or Revenue Operations, ideally within B2B SaaS.

• At least 2 years of experience in territory design, sales operations analytics, and compensation.

• Advanced skills in Salesforce and Excel/Google Sheets.

• Strong analytical, organizational, and communication abilities.

• Experience in cross-functional collaboration across Sales, Marketing, and Finance.

• Capability to document processes and create scalable reporting systems.

• Familiarity with B2B SaaS compensation structures and sales models.

• Excellent project management skills, with the ability to handle competing priorities and independently drive tasks to completion.

• Proficient in using AI tools.

• Applicants must have authorization to work in the country of employment without current or future sponsorship.

🏝️ Benefits

• 100% employer-paid medical, dental, and vision coverage.

• Flexible paid time off.

• 401(k) plan with company matching.

• Paid parental leave.

• Home office stipend.

• Employee referral program.

• Annual company retreats and team gatherings.

• Equity awards.

• Health and wellness benefits specific to the region.