Senior Manager, Sales Compensation Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of forecasting, tracking, and reporting the variable compensation budget to the CFO and CHRO.

• Propose changes to the compensation plan to the Commissions Committee, CFO, and CHRO based on attainment, costs, and seller behavior data.

• Analyze the costs and implications of proposed plan modifications, including accelerators, caps, SPIFFs, quota adjustments, and crediting changes.

• Manage the monthly commissions cycle in Everstage, which includes crediting, calculations, approvals, payroll files, and finance accruals.

• Ensure reconciliation of payouts to plans, payroll, and the ledger prior to release.

• Set up and maintain compensation plans in Everstage for new hires, proration, mid-year modifications, SPIFFs, accelerators, kickers, win-backs, and renewal baselines.

• Execute decisions made by the Commissions Committee and document the outcomes.

• Address compensation-related inquiries from sellers and managers, resolving any disputes that arise.

• Initiate annual plans, prepare plan documents, issue quota letters, and configure Everstage for January 1.

• Keep compensation documentation, policies, decisions, and version histories organized for audits, board, and investor reviews.

• Maintain accurate attainment and earnings dashboards across Salesforce, the HR system, and Everstage.

• Automate repetitive processes and leverage AI tools to verify calculations and address routine queries.

• Conduct the first-month close, publish closing calendars, reconcile year-to-date payouts, resolve disputes, report year-to-date compensation costs, and identify changes effective January 1.

⛳️ Requirements

• At least 6 years of experience in sales compensation, FP&A, or commercial finance within a technology company.

• Proficient in administering an incentive compensation system such as Everstage, Spiff, Xactly, CaptivateIQ, or a comparable platform.

• Proven experience in independently managing the sales compensation function.

• Background in overseeing a variable compensation budget and reporting to a CFO or executive team.

• Experience making data-driven recommendations for plan design that have been accepted by leadership.

• Skilled in managing monthly payout cycles and reconciling them with plans, payroll, and ledgers.

• Capable of managing fixed close dates, approval timelines, and payroll schedules using a personal checklist.

• Strong modeling skills in Excel or Google Sheets.

• Ability to present information succinctly to executives in a few slides or a one-page memo.

• Proficient in communicating directly with sellers regarding compensation matters.

• High level of discretion with sensitive pay data.

🏝️ Benefits

• Comprehensive medical, vision, and dental coverage fully paid for employees and their dependents.

• Generous time off policy that includes all US federal holidays, a winter break (12/24-12/31), 18 PTO days, and 10 sick days.

• Competitive commission structures for revenue-generating roles and bonuses for non-revenue positions.

• Strong dedication to diversity, equity, and inclusion.

• 401k plan with a match of up to 5%.

• Fully funded life insurance coverage up to $100,000.

• Parental leave benefits.

• A collaborative and positive work culture.

• Opportunities for limitless growth and learning.

• Equity options.