Senior Manager, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a small Revenue Operations team while actively contributing as an individual contributor.

• Manage and enhance the CRM, sales and marketing tools, data infrastructure, and integrations.

• Collaborate with Marketing, Operations, Product, Accounting, and Finance teams to boost revenue generation.

• Lead initiatives for revenue process improvements from conception to execution.

• Take responsibility for recurring reporting related to sales and growth marketing, including pipeline assessments and leadership business reviews.

• Evaluate and select revenue technology tools, managing vendor transitions and implementations until they go live.

• Resolve issues related to revenue tools and provide support to end users.

• Develop and maintain automation for revenue processes.

• Manage the commission process to guarantee accurate and timely compensation for sales representatives.

• Drive forecasting, goal setting, and planning for provider acquisition.

• Ensure end-to-end accuracy of revenue data and infrastructure, making data accessible through BI tools.

• Report directly to the Senior Director of Revenue Operations.

• Some travel may be necessary for company or team events.

⛳️ Requirements

• 4-6 years of experience in sales/revenue operations, business operations, consulting, or project management.

• 1-2 years of experience in people management.

• Proficiency in deploying Salesforce configuration, including flows, validation rules, permission sets, and field-level security.

• Experience in building and maintaining automation.

• Preferred expertise in revenue tools such as Salesforce, Marketo, and Salesloft.

• Demonstrated success in implementing sales strategies that enhance revenue generation processes.

• Familiarity with AI tools like Claude, ChatGPT, and Workato.

• Proficiency in SQL, including the ability to write and troubleshoot data warehouse queries.

• Experience in managing vendor relationships.

• Experience in designing, refining, and implementing operational processes.

• Highly organized and detail-oriented, with outstanding project management capabilities.

• Up-to-date knowledge of revenue operations best practices and emerging trends.

🏝️ Benefits

• We’re a remote-first company.

• Health insurance plans available through Aetna (medical and dental) and MetLife (vision), including FSA and HSA options.

• 401K plan (ADP).

• Lifestyle Spending Account for health, wellness, and family care.

• Monthly stipend for co-working space memberships.

• Monthly stipend for work-from-home expenses.

• Financial wellness benefits provided by Northstar.

• Pet discount program through United Pet Care.

• Financial perks and rewards available through PerkSpot.

• EAP access via Aetna.

• One-time stipend for setting up your home office.

• Inclusive family and medical leave policies.

• 12 paid holidays.

• Flexible paid time off (PTO).

• Equity included in the competitive total rewards package.