Senior Manager, Revenue Operations

This is a fully remote position, open to applicants in Canada.

📋 Description

• Strategically partner with GTM leadership, emphasizing sales operations.

• Create and sustain capacity and territory models along with headcount planning.

• Collaborate with stakeholders on the commission structure.

• Design and refine revenue processes from lead qualification to closure, deployment, expansion, and retention.

• Maintain a cohesive view of the revenue funnel from acquisition to expansion.

• Align collaboratively with Marketing, Customer Success, Operations, and Finance teams.

• Develop and uphold intricate cross-object reports and dashboards.

• Provide insights into pipeline health, forecast accuracy, and operational performance.

• Identify and address data integrity challenges, automation deficits, and process bottlenecks.

• Lead complex cross-functional projects independently.

• Establish team goals, scopes, accountabilities, and priorities.

• Mentor, coach, and develop a high-performing Revenue Operations team.

• Create development and succession plans.

• Advise GTM leaders with data-driven insights and operational expertise.

• Advocate for change management, stakeholder alignment, enablement, and adoption.

• Cultivate forecasting, scenario planning, and whitespace analysis capabilities.

⛳️ Requirements

• Over 7 years of experience in Revenue Operations or Sales Operations.

• Proficient in Salesforce administration, including workflows, automation, data architecture, and complex reporting.

• Proven experience in supporting an enterprise sales organization with intricate deal structures.

• Familiarity with integrating quoting, billing, contracting, and order management.

• Experience in lead management for ABM and large-scale expansions.

• Capability to design and implement new sales processes from 0-to-1 while considering scalability.

• Proficient in Excel, BI platforms like Tableau, and/or SQL for data extraction and analysis.

• Ability to navigate through cross-functional stakeholders in a large, complex organization during transitions.

• End-to-end project management experience, from requirements gathering to scoping, building, and rollout.

• Strong technical writing skills and aptitude for asynchronous coordination in a remote setting.

• Experience with change management, enablement, and communication.

• Familiarity with deploying AI in revenue systems.

• Experience in a hardware-enabled business is a significant advantage.

• Candidates must pass a criminal records check upon hiring.

• Must be a Canadian citizen, including dual citizens, or eligible to work in Canada.

• Must adhere to Solink’s security policies and standards.

🏝️ Benefits

• Meaningful equity; every full-time, permanent employee has a stake in Solink’s growth.

• Fully covered health and dental benefits with no waiting period.

• $500 health spending account.

• Monthly reimbursement for fitness, wellness, or mental health programs.

• Flexible work arrangements where applicable.

• Opportunities for advancement based on contribution and initiative.

• Social engagement through So-learns, Solink-o, and So-lunches.