Senior Manager, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct audits of existing revenue systems and workflows in Salesforce, HubSpot, and Planhat to pinpoint legacy complexities, redundant processes, and technical liabilities.

• Eliminate or reconstruct processes that do not contribute to the business effectively.

• Take ownership of the architecture and administration of Salesforce.

• Maintain proficiency in HubSpot and Planhat while comprehending data flows and system interconnections.

• Configure, troubleshoot, and develop functionalities within revenue platforms.

• Develop reporting practices that highlight trends, retention indicators, and operational risks.

• Ensure operational transparency for leadership.

• Collaborate with leadership from Sales, Marketing, Customer Success, Finance, and Services.

• Implement documentation practices for systems, workflows, and integrations, including Salesforce-to-Intacct data flows.

• Determine when to recruit, utilize a contractor, or engage an agency, and construct the business justification.

• Initially function as a solitary contributor while engaging in hands-on execution.

• Participate in virtual interviews, complete a work assignment, and present to a panel as part of the recruitment process.

⛳️ Requirements

• A minimum of 7 years of progressive experience in Revenue Operations, Sales Operations, or a similar go-to-market role.

• Experience in a B2B SaaS or technology company of similar scale, approximately 100 employees and $20M in revenue.

• Demonstrated hands-on experience with Salesforce administration and architecture.

• Familiarity with HubSpot and Planhat or equivalent platforms is strongly preferred.

• Proven track record of simplifying, automating, and enhancing overly complex or poorly documented systems.

• Experience in determining whether to hire, engage a contractor, or utilize an agency, along with the ability to build a case for each scenario.

• Comfort in operating both as an individual contributor and a leader.

• Capability to execute hands-on as the initial sole function within the role.

• Excellent communication skills with the ability to translate intricate system-level details into actionable insights for leadership.

🏝️ Benefits

• Fully remote work environment.

• Health, dental, and vision insurance.

• Paid vacation time.

• Paid sick leave.

• Paid holidays.

• Budget for professional development.

• Wellness credit / Wellness Reimbursement Credit.

• Home Office Stipend.

• Parental Leave.

• Extended Winter Break.

• Team gatherings and events.

• Annual bonus of 15% / potential additional bonus of up to 15% of base salary.