Senior Manager, Resource Planning – Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure precise, centralized visibility into staffing allocations, roles, skill sets, and available capacity across Content teams.

• Monitor capacity trends and proactively detect risks associated with over-allocation or underutilization.

• Assist in coordinating contractor and vendor support for Content teams.

• Act as the primary operational contact for inquiries related to staffing, planning, and processes.

• Implement standardized staffing structures within content workflows.

• Employ effort estimation frameworks to assess content scope and facilitate resource trade-off decisions.

• Maintain standardized build-tracking views for content projects.

• Guide Content practitioners through new operational processes and integrate feedback from pilots.

• Lead the Content collaboration network and manage agendas, documentation, and strategic action items.

• Maintain shared playbooks, templates, definitions of done, quality guidelines, and operating norms.

• Assist teams in identifying operational bottlenecks and adopting proven planning and execution patterns.

• Bridge the gap between content craft practices and the central operating model.

• Align Content resource plans with governance stage gates.

• Collaborate with Finance & Analytics on budget tracking and capitalization reporting.

• Report on Content capacity, allocations, and process adoption to senior leadership.

• Manage meeting cadences, tracking, and reporting with stakeholders.

⛳️ Requirements

• Minimum of 8 years of experience in operations, resource management, capacity planning, or program coordination.

• Experience is preferred within creative, design, production, or studio environments.

• Background in EdTech, publishing, or education is advantageous.

• Years of experience may be substituted with relevant education.

• Bachelor’s degree in business, operations, communications, or a related field, or equivalent practical experience.

• Outstanding organizational skills with a keen eye for detail across data structures and tracking systems.

• Proficient in data management, spreadsheets, and reporting tools.

• Demonstrated ability to effectively partner with senior stakeholders and manage cross-functional priorities.

• Experience with project management and resource tracking software, such as Smartsheet, Jira, Asana, Google Workspace, and Microsoft Office suite.

• Familiarity with creative workflows is preferred.

• Strong written and verbal communication skills.

• Proactive problem-solving skills and comfort in navigating evolving organizational structures.

• Passion for K–12 education.

• Legal authorization to work in the United States.

🏝️ Benefits

• Bonus

• 401(k) plan

• Competitive health insurance

• Mental health options

• Basic life insurance

• Paid time off

• Parental leave

• Access to best-in-class development programs

• Remote work arrangement

• In-person onboarding or periodic travel to Amplify headquarters in New York, as required