Senior Manager, QA Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and develop Quality Engineers by setting clear expectations, providing feedback, recognizing achievements, facilitating career development, and managing performance.

• Take ownership of the QA Tools strategy, roadmap, and priorities in alignment with the goals of Quality Engineering and Engineering.

• Guide the technical direction for scalable automation frameworks, CI/CD quality practices, and quality gates.

• Offer technical leadership across automation, CI/CD, and AI-enhanced engineering practices.

• Promote practical applications of AI within QA tools and team workflows.

• Enhance quality metrics and reporting systems to deliver actionable insights that support data-driven decision-making.

• Foster relationships with Engineering, Product, and QA leadership to gain support for quality practices and organizational transformation.

• Collaborate with QA leadership to define and refine Quality Engineering standards while promoting their adoption throughout Engineering teams.

• Cultivate an understanding of the product, customer workflows, and team responsibilities to identify quality risks and strengthen collective quality ownership.

• Convert organizational objectives into actionable priorities and trade-offs while effectively managing execution, risks, dependencies, and change.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related discipline.

• Proven experience in leading, developing, and empowering Quality Engineering or software engineering teams, including seasoned technical contributors.

• Strong foundation in contemporary Quality Engineering practices, including test automation best practices, CI/CD pipelines, automated quality gates, and scalable testing methodologies.

• Demonstrated capability to independently manage complex, cross-team initiatives from strategy to adoption and measurable results.

• Strategic and data-driven problem-solving skills.

• Excellent communication and influencing abilities to establish trusted relationships, articulate complex concepts clearly, and gain consensus across teams and levels.

• Identity verification through Greenhouse Identity Verification powered by CLEAR is mandatory during the interview process.

• Experience in healthcare technology or any regulated software environment is advantageous.

• Advanced degree is preferred.

🏝️ Benefits

• Flexible Personal Time Off (Vacation time).

• 401K match.

• Competitive healthcare, dental, and vision insurance plans.

• Paid Parental Leave (Maternity and Paternity leave).

• Employee Stock Purchase Program.

• Free access to Amwell’s Telehealth Services, SilverCloud, and The Clinic by Cleveland Clinic’s second opinion program.

• Complimentary Subscription to the Calm App.

• Tuition Assistance Program.

• Pet Insurance.

• Virtual-first work environment.

• Work-life flexibility, including Summer Fridays and designated Mental Health Days.

• Opportunities for professional growth and learning.

• Generous total rewards packages.