Senior Manager – Presales, Partner Technology Architecture

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead, mentor, and develop a team of Partner Technology Architects.

• Establish team priorities aligned with partner and Global Partners & Alliances objectives.

• Assess team performance through direct observation, peer feedback, and sales insights.

• Create and sustain a recruiting pipeline to meet future business needs.

• Oversee resource scheduling, activity reporting, and expense approval processes.

• Allocate resources to partner initiatives, joint solution development, and demand generation efforts.

• Act as the primary strategic liaison for designated partners.

• Spearhead joint business planning and align partner investments, industry focus, and market entry strategies.

• Counsel partners on growth practices, specialization strategies, and AI-enabled services.

• Formulate investment and go-to-market strategies encompassing headcount, training, and tools.

• Shape partner-sourced and partner-influenced pipelines through offer-led strategies and solution differentiation.

• Propel cross-industry development and market strategies alongside partners.

• Collaborate across Sales, Services, Support, Marketing, and internal specialist teams.

• Guarantee that technical discovery sessions, executive briefings, and solution demonstrations enhance partner-led deal momentum.

• Supervise partner-led proofs of concept and co-demonstrations.

• Provide technical escalation assistance for crucial partner-led opportunities.

• Maintain proficiency in workflows across CRM, IT, Security, and Business Services.

• Advocate for AI-first solution design and endorse responsible enterprise-ready AI adoption.

⛳️ Requirements

• A minimum of 10 years in pre-sales solution consulting, partner strategy, or enterprise technology advisory roles.

• At least 6 years of leadership experience, preferably in pre-sales, professional services, or partner-focused organizations.

• Demonstrated experience in coaching, mentoring, and managing a team of senior professionals.

• Proven track record of working directly with partners, system integrators, service providers, hyperscalers, or technology alliances.

• Strong executive presence and capability to influence stakeholders at VP+ and CXO levels.

• Ability to collaborate effectively with Enterprise Architects, Technical Architects, Offering Managers, and Directors.

• Experience in integrating business strategy, industry context, and technology into actionable partner growth initiatives.

• Comprehensive understanding of enterprise platforms and workflow-based solutions.

• In-depth knowledge of at least one technology area, such as Cloud, databases, or AppDev.

• Familiarity with AI-driven use cases, automation patterns, and data-centric workflows.

• BA/BS in Computer Science or a related technical degree, or equivalent experience.

• Preferred: Knowledge of the ServiceNow platform and its AI capabilities, ServiceNow certifications, leadership in pre-sales or professional services organizations, service advisory/integrator/provider/outsourcer experience, management consulting, strategy advisory, partner business development, various partner routes to market, and competitive platform expertise.

🏝️ Benefits

• Flexible or remote work arrangement.

• Travel for partner, customer, and organizational activities up to 30%.

• Reasonable accommodation support during the application process.