Senior Manager, Presales Engineering

This is a fully remote position, open to applicants in Serbia, +1 more country.

📋 Description

• Lead, mentor, and coach a team of five senior presales engineers.

• Enhance sales productivity and deal flow within the lower mid-market ERP segment by actively engaging in deals while overseeing the team.

• Identify customer needs and create solutions that incorporate core Acumatica software, ISV solutions, AI, and professional services.

• Develop scalable processes that involve Acumatica partners, internal sales teams, implementation, and professional services.

• Maintain expertise in ERP across various domains, including accounting, construction, wholesale distribution, retail, manufacturing, field service, and professional services.

• Personally maintain hands-on knowledge in one or more industry verticals.

• Conduct demonstrations and proposals directly relevant to the respective domain.

• Oversee technical discovery and solution development for strategic opportunities.

• Integrate core capabilities, AI, ISV solutions, and custom development into comprehensive solution proposals and project plans.

• Enhance partner opportunity close rates through consulting and training initiatives.

• Identify gaps with partners and create enablement materials in collaboration with the team and Acumatica education.

• Translate company objectives into measurable KPIs.

• Develop and track KPIs for opportunity win rates, sales cycle duration, utilization, and skillset coverage.

• Recognize team deficiencies and devise corrective actions to achieve and surpass sales targets.

• Report directly to the VP of Presales Engineering and Architecture.

⛳️ Requirements

• Direct, hands-on experience with implementations, sales, or presales in manufacturing, construction, and/or distribution lower mid-market businesses (under $100 million).

• Over five years of experience in building and demonstrating business management software solutions.

• At least five years of experience directly managing and mentoring a team of presales engineers.

• Proven track record of recruiting, developing, and mentoring presales engineers.

• Understanding of operations within lower mid-sized businesses.

• Ability to architect solutions involving multiple software products, resource limitations, integrations, and customizations.

• Strong listening skills, with the ability to ask questions, identify customer challenges, and address ambiguous problems.

• Excellent communication and presentation abilities.

• Experience in public speaking and instructing in classroom or small group settings.

• Bachelor’s degree in accounting, finance, or business.

• Willingness to travel 10%–20% of the time.

• An MBA is a plus.

• CPA certification is a plus.

• Experience in a channel sales environment is a plus.

• A technical background is a plus.

🏝️ Benefits

• Competitive compensation package, which includes opportunities for annual bonuses (eligibility dependent on role).

• Employer-matched RRSP program to aid your long-term financial objectives.

• Generous vacation, personal days, and sick leave benefits.

• Flexible work arrangements, offering both hybrid and fully remote options.

• Continuous learning and development through training and certification programs.

• Comprehensive health and dental coverage, including virtual healthcare services and health and personal spending accounts.

• Wellness initiatives and access to an Employee Assistance Program (EAP).

• Employee recognition and rewards programs that acknowledge your contributions.

• Company-matched charitable donations to support causes that are important to you.

• A collaborative, inclusive, and people-first culture that encourages your growth.

• Exceptional potential for professional and financial advancement.