Pre-Sales Consultant

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assess customer requirements after the initial sales demonstration and evaluate technical feasibility.

• Analyze use cases to differentiate between projects aligned with the standard product and those that necessitate custom technical solutions.

• Execute intricate customer demonstrations, discuss specific use cases, and evaluate technical interfaces.

• Strategize larger customer projects and oversee rollouts in partnership with Sales, Customer Success, and Product & Engineering teams.

• Assist with technical implementations and onboarding for specialized setups, integrations, or partner solutions.

• Review integration possibilities with PMS systems, APIs, and digital access solutions, and establish the technical groundwork for proposals.

• Convert customer requirements into precise technical specifications and ensure alignment with pertinent teams.

• Integrate structured customer feedback into the ongoing product development process.

⛳️ Requirements

• Solid technical expertise in a SaaS context.

• Familiarity with interfaces and integrations; experience with PMS systems, APIs, or digital access solutions is advantageous.

• Understanding of processes within the hotel industry.

• Background in technical consulting, project management, or a similar cross-functional role involving customers, Sales, and Product Development.

• Strong, structured communication skills with the capacity to convey complex technical concepts in an understandable manner.

• Proactive, solution-oriented work ethic coupled with a willingness to take ownership.

• Capability to maintain oversight of complex projects while utilizing structured processes and Kanban boards.

• Enthusiasm for collaborating with diverse teams and translating technical challenges into tangible outcomes.

🏝️ Benefits

• Meaningful technology: Help shape digital solutions that simplify daily tasks for hotel teams and enhance the guest experience.

• Responsibility and creative freedom: Share your ideas, make decisions within your area of responsibility, and actively contribute to the evolution of our solutions.

• Collaboration as equals: Join an open and respectful team with streamlined decision-making processes, direct communication, and mutual support.

• Flexible working hours and the option to work remotely.

• Personal development: Broaden your technical knowledge, explore new technologies, and engage in varied customer projects.

• Team events, company celebrations, and shared experiences.

• Complimentary drinks and fresh fruit.