Senior Manager, People Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the operational model and strategic goals for People Operations.

• Lead and nurture the global People Operations team.

• Oversee the strategy and comprehensive delivery of a uniform onboarding experience across various regions.

• Develop and implement a layered support model featuring self-service options, a knowledge base, specialist teams, and escalation pathways.

• Direct cross-functional initiatives that cover employee lifecycle operations, HR systems, payroll, benefits, compliance, and policy management.

• Manage the People compliance program, ensuring policies, processes, documentation, and controls are audit-ready.

• Create scalable processes, service standards, controls, and performance metrics.

• Lead, mentor, and cultivate a high-performing team; establish objectives, allocate resources, and strategize future capabilities.

• Collaborate with HR, Finance, Legal, IT, and external vendors to address operational challenges and support decision-making.

• Leverage people data and operational insights to pinpoint opportunities, suggest enhancements, and communicate updates to senior leadership.

• Report directly to the VP of HR.

⛳️ Requirements

• A minimum of 8 years of experience in People Operations, HR shared services, HR operations, or a similar field.

• At least 5 years of experience in leading People teams, managers, or global operational functions.

• Proven experience in designing and scaling global HR operations across diverse geographies and employee demographics.

• Extensive knowledge of HR systems, payroll, benefits administration, compliance, and employee lifecycle processes.

• Experience managing intricate, cross-functional programs from conceptualization to execution.

• Proven capability to establish operational metrics, enhance controls, and utilize data to inform decisions.

• Strong judgment, excellent communication skills, and the ability to influence stakeholders across various functions and levels.

• Demonstrated success in applying AI and automation to minimize manual tasks, enhance employee experience, and scale People Operations initiatives.

• Preferred candidate should be located in the Mountain or Pacific Time Zone.

• Must possess authorization to receive and access commodities and technologies regulated under U.S. Export Administration Regulations.

🏝️ Benefits

• Comprehensive health, pharmacy, optical, and dental care benefits.

• Paid time off.

• Sick leave.

• Coverage for short-term and long-term disability.

• Life insurance.

• 401(k) contribution.

• Potential for restricted stock units for certain positions.

• Some interviews or new-hire training sessions may take place in person at a global office.