Senior Manager, Operations Business Partner – APAC Expansion

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Act as the primary operations partner for Autodesk's Expansion business throughout the APAC region.

• Collaborate with APAC Expansion Sales leadership to deliver operational insights, context, and support for informed decision-making.

• Acquire a thorough understanding of sales processes, execution gaps, and operational friction points.

• Identify operational challenges, engage with field teams, formulate recommendations, and ensure issues are resolved.

• Recognize patterns from field discussions, business performance, and stakeholder feedback to highlight risks and opportunities.

• Convert vague business challenges into specific, actionable problems and align stakeholders on solutions.

• Manage operational issues until resolution, collaborating with Revenue Operations, Marketing, Customer Success, IT, and Finance as required.

• Create and oversee business reviews, issue tracking, escalation processes, and mechanisms for field feedback.

• Formulate business cases for operational changes and present recommendations.

• Prioritize field requests based on their business impact and enterprise priorities.

• Represent the APAC Expansion field perspective during annual planning, segmentation, coverage model adjustments, and policy development.

• Integrate APAC field insights with broader implications for Global Expansion programs and priorities.

• Prepare operational insights and business context for leadership reviews.

• Proactively identify operational gaps and implement solutions before they affect field execution.

• Relay field insights and business context to Revenue Operations and supporting organizations.

⛳️ Requirements

• Over 7 years of experience in Revenue Operations, Sales Operations, Business Operations, or a similar business partnering role.

• Ideally, experience within an enterprise technology organization.

• Proven experience working directly with Sales leaders in an embedded, field-facing role.

• Strong comprehension of enterprise sales, expansion efforts, or other complex sales processes.

• Excellent problem-solving abilities to diagnose operational challenges, identify root causes, and drive cross-functional resolution.

• Proficiency in Salesforce and other sales and operational tools.

• Capability to leverage data for understanding business performance and pinpointing areas for further analysis.

• Ability to influence and drive results across functions without direct authority.

• Experience collaborating with Revenue Operations, Marketing, Customer Success, Information Technology (IT), Finance, and other cross-functional teams.

• Exceptional written and verbal communication skills.

• Strong stakeholder management skills and the ability to influence senior leaders and foster alignment across various teams.

• Preferred: experience supporting regional or global Sales organizations within an enterprise technology or Software as a Service (SaaS) environment.

• Preferred: experience supporting expansion, growth, or customer lifecycle sales initiatives.

• Preferred: experience contributing to annual business planning, segmentation, territory coverage, or sales policy initiatives.

• Preferred: experience developing business cases and recommendations for senior leadership.

• Preferred: strong analytical skills to translate business and operational data into actionable insights.

• Preferred: experience leading high-visibility, cross-functional business operations initiatives across multiple regions or functions.

🏝️ Benefits

• Annual cash bonuses may be part of the compensation package.

• Commissions may be offered for sales roles.

• Stock grants may be included.

• Comprehensive benefits package available.

• In-person onboarding and/or in-person ID verification may be provided or required.