Legal & Business Operations Analyst

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Enhance the utilization of GC AI within the Legal department by developing, maintaining, and transferring repetitive tasks into scalable workflows.

• Assist in managing Legal's technology, vendor relations, and outside-counsel portfolio.

• Monitor ownership, expenditures, renewals, deadlines, and overlapping tools.

• Create reports on Legal workflows, stalled requests, and impactful enhancements.

• Collaborate with the product team to refine GC AI.

• Take charge of Notion and the company's internal knowledge-management system.

• Establish clear structures, manage permissions, and ensure essential content remains up-to-date.

• Optimize company-wide processes related to vendors, procurement, onboarding, shared systems, and cross-functional transitions.

• Develop forms, templates, automations, and streamlined workflows.

• Manage projects for selected cross-functional initiatives.

• Oversee the daily activities of the external IT team.

• Set priorities, track outstanding items, and guarantee follow-through.

• Coordinate specific IT projects and operational enhancements.

• Collaborate with Engineering, Security, and People teams on access, systems, integrations, devices, and employee lifecycle projects.

• Maintain IT processes, documentation, project plans, and escalation pathways.

• Report directly to the Manager, Legal Ops & Compliance.

⛳️ Requirements

• 1–3 years of experience in legal operations, business operations, or program coordination.

• Proven experience managing a recurring process or project from start to finish and articulating improvements.

• Experience in creating forms, automations, templates, dashboards, or knowledge management systems.

• Proficient in working with SaaS tools, permissions, integrations, provisioning, and operational workflows.

• Ability to coordinate with external service providers and internal stakeholders without formal authority.

• Capable of managing timelines, ownership, dependencies, and follow-ups.

• Strong writing skills with the ability to simplify complex processes for clarity.

• Good judgment in determining what issues can be resolved independently and what needs immediate escalation.

• Daily usage of AI tools, including testing outputs and iterative refinement.

• Ability to document and create templates for recurring tasks.

• Exceptional attention to detail and capability to safeguard sensitive information.

• Comfortable working in ambiguous situations and establishing structure.

• Nice to have: experience in a startup or fast-growing SaaS environment.

• Nice to have: administration experience with Notion or a company-wide knowledge-management platform.

• Nice to have: experience coordinating with an external IT provider.

• Nice to have: experience in Legal, Engineering, Security, People, or Finance sectors.

• Nice to have: experience with vendor RFPs or software selection processes.

• Nice to have: experience in procurement, vendor management, or contract workflows.

• Nice to have: familiarity with AI-supported workflows, prompts, skills, or intake tools.

• Nice to have: experience with light automation and analysis using Zapier, spreadsheets, or reporting platforms.

• Must be legally authorized to work in the United States or Canada.

🏝️ Benefits

• Equity offerings.

• Comprehensive medical, dental, and vision coverage for you and your family.

• Life and disability insurance.

• Retirement plan options.

• Parental leave benefits.

• Up to $3,000/year allocated for job-related learning and development.

• DoorDash credits for meals throughout the day.

• 15 PTO days plus 5 sick days, with opportunities to accumulate additional days.

• 15 company holidays along with 3 extra “Me Days”.

• $500 allowance for home office setup for new employees.

• Monthly cell phone reimbursement of $50.

• Support for relocation.

• Up to 10% travel for team members who do not have an office.

• Regular coworking sessions, customer dinners, team events, and company offsites.