Senior Manager – Operations and Allocations

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Take ownership of the Accelerator’s P&L by monitoring revenue, costs, and contribution margin based on streams and engagements.

• Keep track of actuals versus forecasts and report any variances to the Director.

• Oversee invoicing processes, payment tracking, and management of overdue receivables.

• Negotiate and manage contracts for consultants and sub-contractors.

• Prepare quarterly financial reports for the steering committee.

• Handle budget reallocations and stage-gate financial inputs.

• Maintain real-time views of team allocation and billability.

• Identify capacity constraints and facilitate transitions between engagements.

• Collaborate with the Director and stream leads for consultant sourcing.

• Manage the time-tracking system.

• Oversee the onboarding process for consultants and sub-contractors, including due diligence, compliance checks, and contracts.

• Maintain preferred partner lists and framework agreements.

• Manage internal sub-contracting processes with other SNV teams.

• Monitor partner performance, rates, renewals, and foster new partner relationships.

• Take charge of the CRM and ensure effective project management, document management, and reporting systems.

• Address tool governance issues with SNV ICT.

• Manage data governance related to systems, access, and AI-tool data processing.

• Conduct monthly internal reviews focusing on pipeline, allocations, and financials.

• Supervise procurement, finance reporting, HR administration, and other compliance requirements.

• Identify and implement solutions for processes causing commercial drag.

⛳️ Requirements

• A minimum of 8 years' experience in operations, finance, or management roles.

• Proven experience in managing a P&L or project budget within a commercial or consulting environment.

• Experience in resource allocation or capacity planning in a professional services or consulting setting.

• A solid track record in managing networks of consultants or sub-contractors, including sourcing, contracting, and performance oversight.

• Experience working with development organizations, international NGOs, or similar entities.

• Familiarity with donor compliance, reporting requirements, and operational challenges faced by internationally dispersed teams.

• Experience in building and managing internal operating systems from the ground up.

• Experience in establishing or managing framework agreements with external suppliers or delivery partners.

• Strong financial management capabilities, including P&L tracking, margin analysis, and budget forecasting.

• Proficient in CRM tools, project management software, and financial tracking systems.

• Exceptional organizational skills.

• Strong negotiation abilities.

• Capability to evaluate and select CRM, time-tracking, project management, and pipeline management tools.

• Proficiency in English is required.

• Knowledge of French or Portuguese is an advantage.

• Candidates should be located within a reasonable distance from a well-connected international airport.

• Willingness to travel internationally.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for continuous growth and professional development.

• International career advancement possibilities.

• Collaboration with a vibrant, global network of experts.

• Opportunities for international travel.

• An inclusive and diverse work environment.

• Reference and background checks conducted with care, empathy, and strict confidentiality.

• Commitment to safeguarding, ethical standards, and CARE principles.

• An equal opportunity employer.