Senior Manager of Field Operations – North America

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and develop the team of Clinical Specialists.

• Manage onboarding processes, certification, competency assessments, and continuous development in procedural support, CT and echo imaging, adherence to IFUs, and clinical trial protocols.

• Perform field visits and case observations to evaluate performance, offer coaching, and pinpoint development needs.

• Assist with workforce planning, case coverage, resource allocation, and overall team capacity management.

• Supervise field clinical support across designated North American trial sites.

• Track site activity, progress in screening and enrollment, adherence to protocols, and documentation related to the field.

• Facilitate site activation, engagement, investigator training, and readiness tasks.

• Handle field and site escalations, ensuring timely and effective resolutions.

• Identify areas for enhancement in site performance and trial execution.

• Provide hands-on case coverage when necessary.

• Formulate field strategies, resource plans, and site engagement methods.

• Act as a liaison between the field team and internal stakeholders regarding clinical observations, product feedback, site requirements, and competitive insights.

• Collaborate on investigator training, clinical education, and the communication of DurAVR® clinical evidence.

• Represent the field organization in trial governance meetings, regional operating reviews, and cross-functional projects.

• Contribute to clinical data generation initiatives, organizational readiness, and future commercial strategies.

• Establish, monitor, and report on metrics related to case coverage, site engagement, field performance, and the competency of Clinical Specialists.

• Ensure adherence to clinical trial protocols, regulatory standards, quality procedures, and documentation requirements.

• Enhance field processes, tools, communication, and operational efficiency.

⛳️ Requirements

• A Bachelor’s degree in nursing, health sciences, biomedical engineering, or a related discipline.

• Over 8 years of relevant experience in structural heart or interventional cardiology, with considerable expertise in TAVR procedural support.

• Previous experience in people management, including responsibilities for coaching, performance oversight, and team development.

• Proven expertise in supporting TAVR procedures in cath lab and/or hybrid OR settings.

• Extensive knowledge of TAVR patient assessment, CT and echo imaging, procedural planning, and clinical trial execution.

• Willingness to travel up to 70%, which includes travel for case support, team supervision, site engagement, and internal meetings.

• Strong clinical judgment and procedural knowledge.

• Ability to lead effectively in high-stress clinical environments.

• Excellent communication skills and strong relationship management capabilities.

• Capacity to manage competing priorities across multiple sites and team members.

• Strategic mindset coupled with a proactive approach to field execution.

• Flexibility, sound judgment, and a dedication to innovation and patient care.

🏝️ Benefits

• Opportunity to significantly impact the healthcare sector through the advancement of innovative therapies.

• A collaborative and dynamic workplace that fosters a culture of innovation and excellence.

• Competitive compensation package, including performance-based bonuses and stock options.

• Opportunities for career development.

• Medical, Dental, and Vision Plans.

• Flexible Spending Account (FSA).

• 401k with Company Match.

• Life, AD&D, Short Term, and Long-Term Disability Insurance.

• Eligibility for Bonus Plan.

• Employee Stock Option Plan.

• Paid Holidays and Vacation.

• Employee Assistance Program.

• An inclusive team environment.