Senior Manager, Network Operations

This is a fully remote position, open to applicants in California, +12 more states.

📋 Description

• Lead a team of up to 10 management professionals engaged in construction scheduling, dispatch, customer delivery, and strategic programs.

• Supervise scheduling, dispatch, and project management for field teams.

• Coordinate the mitigation of roadblocks, validation of engineering work orders, material controls, compliance, dispatch integration, job reconciliation, and engineering interface.

• Manage construction dispatch, scheduling, and strategic programs within an AVP Market Area.

• Oversee program execution and drive the achievement of targets.

• Lead cross-functional projects that align with business strategies and requirements.

• Propel construction transformation through AI initiatives aimed at reducing costs and expediting construction processes.

• Provide data analysis and capacity reporting for review by senior executives.

• Keep executive leadership informed with continuous updates on program progress.

• Maintain proactive communication with key partner organizations.

• Structure build initiatives to achieve corporate financial targets and operational performance goals.

• Develop action plans to reach specified milestone objectives.

• Collaborate across functions on tracking metrics, test plans, end-user communications, and business objectives.

• Champion customer interests across IT, Network Planning, and Outside Plant to safeguard committed timelines, budgets, and user experience.

⛳️ Requirements

• Bachelor’s degree or at least four years of equivalent work experience.

• Recent, hands-on experience in the Construction Support Group.

• Proficient in reading Engineering Work Orders.

• Skilled in utilizing vBuild, Optix CXM, and other construction systems and dashboards.

• Proven ability to partner with all leadership tiers to meet critical milestones.

• Proficient in the complete Google Workspace application suite.

• Strong analytical, communication, presentation, and interpersonal skills.

• Experience in union environments.

• Willingness to travel occasionally.

• Advanced degree (Master’s) is preferred.

• Proven success in leading large-scale initiatives and delivering projects is preferred.

• Demonstrated experience in shaping departmental strategy and organizational direction is preferred.

• Background in overseeing significant budgets while aligning with overtime targets is preferred.

• Proficient in conducting comprehensive cost-benefit evaluations is preferred.

• Ability to resolve conflicts, perform effectively under pressure, and drive solutions that enhance team performance to exceed organizational targets is preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Short- and long-term disability insurance.

• Basic life insurance.

• Supplemental life insurance.

• AD&D insurance.

• Identity theft protection.

• Pet insurance.

• Group home and auto insurance.

• Matched 401(k) savings plan.

• Up to 8 company-paid holidays per year.

• Up to 6 personal days annually.

• Paid parental leave.

• Adoption assistance.

• Tuition assistance.

• Additional incentives.

• Potential for premium pay, including overtime, shift differential, holiday pay, and allowances.

• Up to 15 days of vacation per year for newly hired employees, increasing with additional service.

• Remote work from home, with occasional in-person training sessions and meetings.