Senior Manager, Logistics Performance & Analytics

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take charge of the design, development, and continuous upkeep of performance reports and KPI dashboards for all Logistics operations.

• Collaborate with the Global Logistics Business Process Owner and leadership to establish KPI frameworks.

• Track KPI trends, pinpoint performance discrepancies and root causes, suggest corrective measures, and report findings to Logistics leadership.

• Create and present executive-level performance reports, including briefings created in PowerPoint.

• Act as the main Logistics point of contact for the Data & Performance team regarding reporting designs, data requirements, and dashboard creation.

• Manage master data governance and maintenance within Oracle OTM.

• Oversee master data values, uphold standards, enhance data quality, set up controls, and monitor data health metrics.

• Collaborate with DTE and Role 1 on master data needs for system updates, UAT, and release validation.

• Construct the annual Logistics operations budget categorized by LSP, Disease Area, and Cost Center.

• Manage freight accrual methodologies and monthly reporting to Finance.

• Monitor actuals against the budget, analyze discrepancies, and assist with financial decision-making.

• Work alongside Procurement, Finance, and Logistics Operations to ensure budget assumptions align with network realities and contractual obligations.

• Represent end-user reporting, KPI, and performance data needs within Logistics Data Products.

• Validate outputs from data products and provide insights on gaps, quality concerns, and enhancement priorities.

• Ensure that digital initiatives address reporting and performance measurement requirements.

• Identify and implement performance automation opportunities.

• Advocate for data-driven decision-making and foster analytical capabilities within Logistics.

• Transform ambiguous data and performance scenarios into clear options and facilitate alignment.

• Convey complex performance and financial subjects to Logistics leadership and senior stakeholders.

• Build consensus across functions regarding data definitions, KPI methodologies, and reporting standards.

⛳️ Requirements

• Bachelor's degree in business administration, engineering, and/or Supply Chain management.

• At least 6 years of relevant experience in Distribution and Logistics management.

• 2 years of experience leading performance metric reporting, management, and governance in a global matrix organization.

• Proficiency in Microsoft Excel, including pivot tables, arrays, and conditional formatting.

• Proficient in PowerPoint for analysis and executive reporting.

• Familiarity with BI and analytics tools such as Power BI, Tableau, or equivalent is preferred.

• Professional certification in Supply Chain or Logistics, such as APICS CLTD or CSCP, is preferred.

• A Master's degree in business, Supply Chain, Industrial Engineering, or finance is preferred.

• Solid understanding of Supply Chain systems, especially Oracle TMS.

• Excellent communication skills in English; knowledge of additional languages is an advantage.

• Strong leadership, networking, and influencing skills.

• Intercultural competence and ability to work within diverse teams.

• Business acumen and financial analytics proficiency.

• Strong problem-solving and analytical skills.

• Ability to present ideas clearly, persuasively, and confidently.

• Strong portfolio management capabilities; PMI certification is a plus.

• Familiarity with Oracle OTM, OTC, OPM, customer and supplier collaboration solutions, and BI solutions.

• Ability to adapt in a dynamic environment and navigate ambiguity.

• Resourcefulness in delivering thorough analysis within limited resource constraints.

🏝️ Benefits

• Annual bonus.

• Annual equity awards.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• Generous paid time off.

• Week-long Summer company shutdown.

• Week-long Winter company shutdown.

• Educational assistance programs.

• Student loan repayment.

• Commuting subsidy.

• Matching charitable donations.

• 401(k).

• Flexible work arrangements: remote, hybrid, or on-site options.

• Continuous learning and support for professional development.

• Reasonable accommodations for qualified individuals with disabilities.