Senior Manager, Investigations

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Develop the Central Intake and Investigations Hub throughout the organization.

• Foster relationships with the People team, Internal Audit, Safeguarding, HR Managers, and Country Directors.

• Enhance the intake, triage, and case allocation processes.

• Lead the most intricate investigations and generate findings reports along with recommendations.

• Establish investigation standards and ensure quality assurance for investigations conducted by other teams.

• Supervise and provide assistance for staff-related issues managed by Internal Audit or Safeguarding.

• Assess the organizational training requirements and direction for investigations.

• Develop and maintain a centralized system of record for staff-related matters.

• Conduct regular reporting and calibration with internal stakeholders and approve relevant internal and external reports.

• Design case management systems and controls.

• Discover practical applications of automation and AI for triage, documentation, and reporting.

• Recruit, oversee, and nurture future Program Manager roles.

• Build the function to scale with the organization's growth.

⛳️ Requirements

• 5-7 years of experience in leading workplace (misconduct) investigations, including cases involving senior personnel and allegations of sexual misconduct.

• Proven experience managing investigations from start to finish, including terms of reference to findings reports.

• Proficiency in setting investigation standards and quality assuring the work of others.

• Solid understanding of employee relations and the distinction between investigations and employment decisions.

• Experience in multiple countries and various legal contexts.

• Knowledge of trauma-informed and survivor-centered practices.

• Familiarity with establishing or enhancing investigative systems, generating reports from case data, or implementing tools that improved team workflows.

• Professional fluency in English.

• Professional working proficiency in either French, Swahili, or Portuguese.

• Strong alignment with GiveDirectly Values and a demonstrable capacity for emotional intelligence, problem-solving, project management, follow-through, and promoting inclusivity.

• Ability to overlap with an East Africa timezone by at least 3 hours and effectively overlap with US Eastern hours.

• Capability to work remotely from an eligible country.

• Must not require employer sponsorship or transfer of employment visas in the U.S. or U.K.

• Readiness and ability to travel occasionally and unpredictably for team meetings, co-locations, or operational countries.

• Successful completion of reference, criminal background, sanctions, and misconduct-related checks.

🏝️ Benefits

• A positive and supportive team environment with opportunities for career advancement.

• A demonstrated commitment to fostering the development and growth of all staff members.

• Competitive salary, inclusive of bonuses.

• Comprehensive health benefits plan (specific details may vary by country).

• Unlimited paid time off (PTO).

• Annual benefits stipend.

• Referral bonus of $3,000 for Senior Manager or above roles, payable upon successful hiring of the referred candidate.

• Remote-first work arrangement.

• Occasional team meetings, co-locations, and travel related to investigations.