Senior Manager, Internal Communications

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Take charge of the internal communications strategy, calendar, and multi-channel distribution framework for the People and COO divisions.

• Create and refine engaging, clear content tailored for internal audiences across the internal wiki and various other channels.

• Develop uniform messaging regarding company updates, initiatives, and accomplishments.

• Assist leadership with communications related to change and reorganizations.

• Oversee and enhance email, intranet, Slack, and other digital communication platforms.

• Formulate and uphold a crisis communications plan.

• Design and implement an employee listening framework across various employee groups and significant moments at least quarterly.

• Establish feedback channels and convert employee insights into actionable steps.

• Create, document, pilot, and refine a company-wide recognition framework.

• Incorporate recognition into tools and processes like Slack and Workday.

• Identify and assist in launching culture initiatives that align with company values.

• Monitor and report on culture awareness and adoption metrics.

• Develop connection frameworks for events and community programming, including support for remote/distributed hubs.

• Organize and execute company events aimed at achieving attendance and satisfaction targets.

• Evaluate and present survey results, attendance, engagement, and participation data to inform decision-making.

⛳️ Requirements

• Minimum of 6 years of experience in internal communications and employee experience/engagement.

• Exceptional writing skills, characterized by clarity and simplicity.

• Proven experience in designing employee listening, feedback, or survey initiatives.

• Background in establishing or managing employee recognition programs.

• Experience in planning and executing company-wide events or community programming, particularly for distributed or remote teams.

• Strong capability to analyze and accurately present data to convey a narrative.

• Ability to prioritize tasks effectively and lead independently as a senior individual contributor.

• Experience collaborating across various levels, working with both employees and executives.

• Knowledge of best practices in internal communication channels.

• Comprehension of the interplay between communications, recognition, culture, and leadership.

• Experience in driving behavioral change through communications and program design.

• Excellent verbal and written communication abilities.

• Previous experience in founder-led startup environments (preferred).

• Familiarity with Notion (preferred).

• Proficiency with AI tools (preferred).

• Experience with Google Suite and Notion is required.

🏝️ Benefits

• Comprehensive medical insurance fully covered by the employer.

• Generous paid time-off (PTO) policy.

• Paid sick leave.

• Inclusive parental leave policy.

• Holidays, including a Global Week of Rest at year-end.

• Days off for volunteering.

• RSU stock grants.

• Opportunities for professional development and training.

• Company-hosted virtual happy hours.

• Complimentary food.

• Engaging team-building activities.

• Monthly stipend for cell phone expenses.

• Access to an innovative mental health support platform providing therapy, coaching, and self-guided mindfulness exercises for covered employees and their dependents.