Internal Communications Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a strategic advisor to VP-level client leaders, offering guidance, constructive feedback, and presentation coaching.

• Collaborate mainly during core hours in the Pacific Time zone.

• Create executive materials such as leader-voice Slack messages, email communications, thought leadership articles, all-hands meeting narratives, organizational change messages, and concise scripts.

• Transform highly technical work into engaging communications for both technical and non-technical employee audiences.

• Align functional technology stories with the overarching priorities of Airbnb.

• Design and implement impactful connection events like all-hands meetings, forums, and leadership retreats.

• Develop narratives, create presentations, and coach presenters effectively.

• Act as a reliable editor for the broader internal communications team.

• Enhance channel standards and influence content planning and evaluation.

• Lead or assist in change management, crisis communication, and special initiatives.

• Establish and uphold Airbnb's internal voice and stylistic guidelines.

• Contribute to the editorial strategy of the internal communications function.

⛳️ Requirements

• Over 10 years of experience in strategic internal communications, editorial roles, or journalism.

• Relevant degree in Journalism, Communications, Public Relations, or a similar field.

• Proven history of delivering work to consistently high standards.

• Outstanding writing and editing capabilities.

• Proficiency in AI and familiarity with other technical topics.

• A genuine interest in product development and understanding how things function.

• Experience providing counsel to senior leaders.

• Strong editorial acumen and news awareness.

• Comprehensive skills in communications planning, research, writing, editing, distribution, and performance measurement.

• Experience in designing effective communication strategies and channels.

• Excellent presentation and interpersonal abilities.

• Proficiency in Google Slides and Keynote.

• Strong analytical and problem-solving skills.

• Capability to quickly grasp new subject areas or client organizations.

• Project management skills with a focus on detail, urgency, and follow-through.

• Commitment to confidentiality, sound judgment, and ethical business practices.

• Alignment with and enthusiasm for Airbnb's mission and community.

• Must reside in a state where Airbnb, Inc. has a registered presence.

🏝️ Benefits

• Eligibility for bonuses.

• Equity eligibility.

• Health and various other benefits.

• Employee Travel Credits.

• Option for remote work.

• Occasional work at an Airbnb office or participation in offsite events, as agreed upon with the manager.

• Disability accommodations available throughout the recruitment process.