Senior Manager, HR Technology, People Operations

This is a fully remote position, open to applicants in New York.

📋 Description

• Drive the HR technology strategy and roadmap in alignment with organizational goals and People & Culture priorities.

• Act as the business owner and primary subject matter expert for Dayforce and associated HR technology platforms.

• Set up governance for system configuration, integrations, releases, testing, security, data management, workflows, documentation, and change management.

• Oversee the administration, configuration, maintenance, and optimization of Dayforce across HR, Payroll, Time and Attendance, Benefits, Compensation, Recruiting, Onboarding, Workforce Management, and reporting.

• Manage security roles, user access, workflows, integrations, organizational structures, business rules, and system controls.

• Spearhead system releases, enhancements, testing, production changes, troubleshooting, root cause analysis, and vendor escalation.

• Establish workforce data governance and quality standards.

• Provide governance and oversight for payroll operations and payroll tax administration.

• Lead People Operations processes, operating procedures, service standards, controls, business continuity, and continuous improvement initiatives.

• Enhance team capability through coaching, knowledge transfer, performance expectations, and functional leadership.

• Direct workforce reporting and analytics across headcount, turnover, retention, hiring, payroll, labor costs, and time and attendance.

• Assist with audits, financial controls, benefits audits, security reviews, and compliance assessments.

• Manage HR technology, payroll, payroll tax, background screening, and other People Operations providers.

• Lead intricate projects from requirements and solution design through testing, implementation, change management, stabilization, and transition to operations.

• Coordinate cross-functional delivery across People & Culture, Finance, IT, Information Security, Compliance, Legal, Operations, and external providers.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, Finance, Accounting, or a related field.

• Over 8 years of progressively responsible experience in HR technology, HRIS, People Operations, payroll, or related areas.

• Minimum of 3 years in leadership, people management, or significant enterprise program ownership roles.

• Proven experience working with enterprise HCM platforms and complex HR technology environments.

• Strong analytical, project leadership, vendor management, communication, and root cause analysis skills.

• Capability to translate complex technology, data, payroll, and compliance issues into actionable business recommendations.

• Hands-on experience with Dayforce is highly preferred.

• Knowledge of multi-state payroll and payroll tax administration.

• Familiarity with HR technology integrations, system security, workforce reporting, controls, data governance, and audit support.

• An advanced degree is preferred.

• Professional certifications such as SHRM-SCP, SPHR, CPP, PMP, Prosci, or a similar credential are preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits including medical, dental, and vision.

• Generous paid time off policy and flexible working arrangements.

• Opportunities for professional development and growth.

• Collaborative and inclusive work environment.