Senior Manager, Go-to-Market Recruiting

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Spearhead talent acquisition efforts for Sales, Customer Experience, RevOps, Account Management, and Enablement divisions.

• Serve as a strategic advisor and thought partner to C-Suite executives and senior revenue leaders.

• Convert business objectives into workforce strategies, headcount projections, and proactive talent pipelines.

• Lead, mentor, and enhance a team of recruiters.

• Collaborate with GTM leaders, RevOps, and Finance on multi-quarter headcount projections and capacity modeling.

• Develop and refine competency-based evaluation frameworks, structured interview kits, and scorecard criteria.

• Oversee recruiter workload, performance development, and foster an inclusive team culture.

• Assess operational efficiency, recruiter workflows, and team structure.

• Guide leadership recruitment from Manager to Senior Director levels across Sales and CX.

• Coordinate with external agency partners.

• Monitor, analyze, and present recruitment metrics, including pipeline velocity, conversion rates, source mix, and offer acceptance.

⛳️ Requirements

• 8+ years of comprehensive recruiting experience, emphasizing in-house talent acquisition for dynamic Sales, Customer Experience, Customer Success, or Revenue Operations teams.

• 3+ years of direct management experience in coaching, mentoring, and developing recruiters.

• Proven experience advising, collaborating with, and constructively challenging C-Suite and senior executive stakeholders regarding headcount planning and hiring profiles.

• Strong experience in ATS reporting with tools such as Greenhouse or Lever.

• Proficient in utilizing recruitment KPIs to forecast output, optimize funnels, and convey actionable insights.

• Extensive knowledge of sales methodologies, compensation structures including OTEs, quotas, and accelerators, and customer experience metrics.

• Expertise in establishing structured, bias-reduced interview processes and candidate scorecard mechanisms.

• Capacity to act intentionally, strategically, and swiftly in response to open sales quotas and delayed customer support ramps.

🏝️ Benefits

• Variable pay eligibility for select positions.

• Equity eligibility for select positions.

• Equal opportunity employment and a workplace environment free from discrimination and harassment.