Senior Manager, Global Coverage – Project Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee a team of Project Managers with varying levels of expertise.

• Leverage Cint’s proprietary software to design and manage research surveys focused on advertising effectiveness or professional services.

• Serve as the primary point of escalation for platform-related issues, client inquiries, and significant changes to project scope.

• Cultivate a deep understanding of the Market Research and Digital Advertising sectors, and how Cint’s technology addresses relevant challenges.

• Assist the team in successfully executing multiple concurrent projects with high standards and minimal supervision.

• Gather and analyze data from proprietary software, Microsoft Excel, Power BI, Salesforce, Qualtrics, and other sources for both internal and external clients.

• Collaborate with Sales Directors, Account Management, Product, and Finance teams to ensure smooth project implementation and product development.

• Build strong relationships with external clients, anticipate their needs, and deliver exceptional customer service while adhering to budget constraints.

• Assess project requirements, propose optimal solutions, and coordinate with internal teams and external partners to ensure timely and budget-compliant project delivery.

• Mentor and develop team members.

• Lead strategic initiatives and work collaboratively across functions to enhance operational efficiency and broaden the coverage portfolio.

• Act as the main communication liaison between the Global Coverage team and the Director and leadership team.

⛳️ Requirements

• BA/BS Degree.

• At least 8 years of customer-facing experience with a demonstrated ability to manage multiple complex projects under strict deadlines.

• A minimum of 5 years of experience in managing, developing, and expanding teams.

• Proficient in Google Suite, Excel, Word, and PowerPoint.

• Strong work ethic with a self-driven mindset and a commitment to achieving goals.

• Detail-oriented and proactive self-starter eager to acquire new skills and concepts.

• A natural sense of accountability and the ability to provide constructive and thoughtful feedback.

• Excellent written and verbal communication skills in English; proficiency in additional languages is highly advantageous.

• Familiarity with the online market research landscape.

• Understanding of programmatic sampling.

• Experience in survey design using Qualtrics, Survey Monkey, etc.

• Coursework or practical experience in Market Research.

• Certification in Microsoft Excel.

• Statistical knowledge or experience with SPSS, STATA, SAS.

• Flexibility regarding shift hours, including participation in rotational shifts.

• Ability to work independently with effective time management skills.

🏝️ Benefits

• Competitive salary, aligned with experience.

• Comprehensive training and opportunities for professional development and advancement.

• Global exposure to leading companies in the market research industry.

• Company-provided laptop and other resources to facilitate remote work.

• Flexible remote work arrangements.