Senior Manager, Field Readiness

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Report to the VP of Sales Enablement

• Foster relationships with sales leaders, frontline managers, sellers, and cross-functional partners within designated segments

• Cultivate an understanding of segment priorities, customer dynamics, seller workflows, performance expectations, and business challenges

• Maintain a consistent field presence to grasp sellers’ and managers’ daily experiences

• Act as a trusted enablement partner for sales leadership

• Utilize field observations, performance data, call intelligence, manager insights, seller feedback, and other information to pinpoint execution gaps, risks, and opportunities

• Diagnose fundamental issues related to behavior, skills, knowledge, processes, messaging, or adoption

• Identify trends across teams and convert observations into actionable enablement priorities

• Establish a regular cadence of field insights with the broader Enablement organization

• Translate business and field requirements into enablement initiatives aimed at enhancing seller behavior and performance

• Design comprehensive learning journeys that integrate live learning, self-paced content, practice, reinforcement, manager involvement, and performance support

• Develop tailored programs and workshops for assigned sales segments

• Customize global programs, messaging, tools, and resources for specific segments and teams

• Create facilitator-led and digital learning experiences, including workshops, e-learning modules, job aids, playbooks, practice activities, and performance-support resources

• Apply adult-learning and instructional-design principles to learning experiences linked to seller behaviors and business outcomes

• Facilitate engaging learning experiences for sellers and sales leaders

• Create opportunities for skill practice and application in customer scenarios

• Collaborate with frontline managers to reinforce learning and promote sustained behavior change

• Support the implementation of global programs within designated segments

• Build and maintain digital learning and courseware utilizing Articulate 360, Storyline, Rise, or similar authoring platforms

• Use learning management systems and enablement technologies to deploy, manage, track, and enhance learning experiences

• Assist in establishing scalable methods for digital learning, curriculum development, and learning journeys

• Collaborate across Sales, Marketing, Sales Operations, Product, and other departments

• Translate commercial initiatives into actionable implications for sellers and managers

• Align global programs with field realities and execution

• Define desired behaviors and outcomes for interventions

• Measure adoption, application, and impact using both quantitative and qualitative data

• Collect feedback and continuously refine programs

• Share field insights and program outcomes with Enablement and sales leadership

• Evaluate whether behavior has changed as a result of enablement interventions

⛳️ Requirements

• 6+ years of progressive experience in sales enablement

• Significant experience in field-facing enablement, sales readiness, or performance consulting is preferred

• Ability to identify performance and execution gaps and convert them into practical solutions

• Strong skills in instructional design and curriculum development across various learning formats, including instructor-led, virtual, workshop-based, blended, and self-paced learning

• Hands-on experience in developing digital learning and courseware using Articulate 360, Storyline, Rise, or comparable authoring tools

• Familiarity with learning management systems and other learning or sales enablement technologies

• Excellent facilitation skills and the ability to establish credibility with sellers and sales leaders

• Strong business acumen and understanding of the daily work of sellers

• Experience utilizing qualitative and quantitative insights, including sales performance data, call intelligence, field observations, and stakeholder input, to guide enablement priorities

• Strong cross-functional collaboration and stakeholder management skills

• Ability to effectively navigate ambiguity, prioritize competing demands, and swiftly transition from problem identification to action

• Resourceful, pragmatic, and capable of developing high-quality solutions without extensive infrastructure or prolonged development cycles

• Outstanding written and verbal communication skills

• Prior quota-carrying sales experience is highly desirable

• Experience in supporting complex, consultative, or intangible sales environments

• Experience in supporting professional services or services-based sales organizations is particularly valuable

• Experience collaborating directly with frontline sales managers to foster coaching, reinforcement, and behavior change

• Experience in building or evolving enablement capabilities, systems, or processes within a growing organization

🏝️ Benefits

• Healthcare coverage

• Life coverage

• Disability coverage

• 401(k) with company match

• Paid sick and personal time off

• Paid parental leave

• Reasonable accommodations for individuals with disabilities during the application process