Senior Manager – Epic EHR Development Lead, Software Development

This is a fully remote position, open to applicants in Alabama, +42 more states.

📋 Description

• Provide leadership and guidance to Epic analysts, developers, and configuration teams within designated Epic modules.

• Act as the main technical and functional point of escalation for issues related to Epic development.

• Establish and uphold Epic development standards, construction guidelines, and governance procedures.

• Collaborate with Informatics, Clinical Leadership, and IT leadership to ensure Epic development aligns with the organization's strategic objectives.

• Contribute to planning the Epic roadmap, optimization projects, and system upgrades.

• Supervise the build, configuration, and customization of Epic applications within assigned modules.

• Ensure that Epic development complies with best practices, security protocols, and regulatory standards.

• Review and authorize design specifications, build documentation, and change requests.

• Lead intricate Epic enhancements, workflows, and the development of clinical decision support systems.

• Provide guidance in the development and support of Epic integrations utilizing HL7, FHIR, Bridges, Interconnect, and APIs.

• Work alongside interface and infrastructure teams to ensure reliable data exchange and optimal system performance.

• Facilitate unit, integrated, and user acceptance testing.

• Oversee Epic upgrades, patches, and special updates.

• Transform clinical and operational requirements into technical solutions within Epic.

• Conduct design sessions and workflow assessments with clinicians and business partners.

• Convey risks, timelines, and impacts to both technical and non-technical stakeholders.

• Assist with go-lives, stabilization efforts, and post-implementation enhancements.

• Monitor system performance, data integrity, and metrics related to user adoption.

• Ensure that Epic configurations promote patient safety, clinical quality, and fulfill reporting requirements.

• Identify opportunities for automating workflows, standardizing processes, and enhancing efficiency.

⛳️ Requirements

• Certification in Ambulatory OR Healthy Planet OR Both.

• Proven critical thinking and advanced problem-solving abilities within a large, matrixed organization with diverse healthcare delivery teams.

• Experience in presenting and resolving issues with senior leadership.

• Bachelor’s degree in Information Systems, Healthcare Informatics, Computer Science, or a related field (or equivalent experience).

• Over 7 years of experience with Epic EHR, including practical build and configuration experience.

• At least 3 years in a lead, senior analyst, or supervisory role supporting Epic systems.

• Active Epic certification(s) in one or more Epic modules.

• Strong knowledge of healthcare clinical workflows and operations.

• Experience leading complex Epic projects or large-scale implementations.

• Exceptional communication, leadership, and stakeholder management capabilities.

• Preferred: Master’s degree in Healthcare Informatics, Business Administration, or a related field.

• Preferred: Multiple Epic certifications across clinical and/or revenue cycle modules.

• Preferred: Experience with Epic upgrades, re-implementations, or enterprise optimizations.

• Preferred: Familiarity with interoperability standards (HL7, FHIR, CCD, APIs).

• Preferred: Experience in an academic medical center or large integrated delivery network.

• Preferred: Knowledge of Agile, Lean, or ITIL methodologies.

🏝️ Benefits

• CVS Health bonus, commission or short-term incentive program.

• Equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.