Senior Manager, Continuous Improvement

This is a fully remote position, open to applicants in Florida.

📋 Description

• Lead and nurture a team of Continuous Improvement (CI) professionals and emerging leaders.

• Oversee a portfolio of impactful improvement initiatives that align with strategic business goals.

• Act as the project lead for large-scale, cross-functional transformation efforts.

• Design and implement sustainable process improvements that address underlying systemic issues rather than just symptoms.

• Foster organizational proficiency and the adoption of CI principles, tools, and behaviors throughout the organization.

• Enhance the identification and implementation of best practices across the enterprise.

• Serve as a trusted advisor and partner to senior leaders, translating business challenges into data-driven strategies and solutions.

• Identify and prioritize high-value opportunities to enhance EBITDA, guest experience, and operational performance.

• Develop and execute a CI roadmap that aligns with the company's strategic objectives.

• Define success metrics and monitor the realization of business benefits from CI initiatives.

• Establish governance mechanisms to ensure accountability, execution discipline, and sustained measurable results.

• Collaborate effectively with Data Science, IT, and business leaders to scope and deliver scalable data products and solutions.

⛳️ Requirements

• Bachelor's degree in Business, Industrial Engineering, Operations Management, Supply Chain, Analytics, or a related field.

• Over 10 years of progressive experience in Operational Excellence, Continuous Improvement, Business Transformation, Consulting, or related fields.

• At least 3 years of experience managing direct reports.

• Proven experience employing Continuous Improvement methodologies, including Lean, Six Sigma, Root Cause Analysis, Process Mapping, Kaizen, and Value Stream Mapping.

• Strong data acumen with the ability to convert data into actionable insights.

• Excellent analytical skills with the capacity to identify root causes, assess alternatives, and formulate practical solutions.

• Capability to lead and influence across various functions and organizational levels without direct authority.

• Ability to translate complex business challenges into structured improvement initiatives.

• Outstanding facilitation and stakeholder management skills.

• Experience in driving organizational change, building alignment, and overcoming resistance to new processes and ways of working.

• Strong executive presence and communication skills, enabling confident engagement with all levels of leadership and frontline team members.

• Robust project management skills, including scope management, prioritization, risk management, and executive communication; experience in leading large-scale, cross-functional projects and initiatives.

• Capacity to manage multiple concurrent initiatives in a fast-paced environment.

• Willingness to travel 20 – 40% of the time.

• A Master's degree (MBA or related discipline) is preferred.

• Lean Six Sigma Black Belt or Master Black Belt certification is preferred.

• Experience in the aviation industry is preferred.

🏝️ Benefits

• Medical/prescription drug, dental, and vision insurance.

• Health Savings Account.

• Flexible Spending Accounts.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• Critical Illness, Hospital Indemnity, and Accident Insurance.

• Identity Theft and Legal Services.

• Paid time off.

• Paid Maternity Leave.

• Tuition reimbursement.

• Training and Development opportunities.

• Employee Assistance Program (EAP) & Perks.