Senior Manager, Commercial Systems

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Act as the primary owner of platforms such as Salesforce, HubSpot, Gong, Clay, and Accord.

• Collaborate with leadership from Sales, Marketing, RevOps, and Client Success to establish priorities for the systems roadmap.

• Convert business needs into technical specifications and facilitate developer handoffs.

• Design and maintain integration frameworks, including object models, data flows, triggers, and automation processes.

• Transform go-to-market strategies into scalable system configurations.

• Spearhead AI-enhanced workflows, automations, and internal tools throughout the commercial organization.

• Perform reviews on data integrity and governance, covering field standards, deduplication, permissions, and audit readiness.

• Oversee dashboards and reporting for pipeline health, forecast precision, and representative performance.

• Assess and test new revenue technologies and AI functionalities.

• Develop business cases and implementation strategies for proposed capabilities.

• Manage systems that facilitate pipeline stages, forecasting categories, quoting/CPQ-related workflows, and mutual action plans.

⛳️ Requirements

• Preferred: Bachelor’s degree in Business, Information Systems, Healthcare Administration, or a related field; equivalent experience will also be considered.

• Over 5 years of experience in administering or managing Salesforce within a commercial/RevOps context.

• Salesforce certifications are advantageous but not mandatory.

• Practical experience with HubSpot and Gong; familiarity with Clay and/or Accord, or similar tools is ideal.

• Proven ability to utilize AI tools such as Claude or ChatGPT for building workflows, automating tasks, or enhancing systems or team operations.

• Strong proficiency in SQL/SOQL or equivalent querying languages.

• Capable of translating business requirements into effective data models.

• Experience in drafting technical specifications and collaborating with developers or implementation vendors.

• Outstanding cross-functional communication skills.

• Experience in healthcare, revenue cycle management, or complex B2B sales is a plus.

• Consistent and punctual attendance is expected.

• Equivalent combinations of education and experience will be taken into account.

• Ability to satisfactorily perform each essential duty.

• Aptitude for working independently with minimal supervision in a dynamic and fast-paced environment.

• Possess a product mindset; capable of managing a roadmap, prioritizing competing demands, and iterating based on feedback.

• Genuine interest in leveraging AI to reduce manual, repetitive tasks.

• Committed to practicing and upholding EnableComp’s Core Values, Vision, and Mission.

🏝️ Benefits

• Support for professional growth and development.

• Access to tools, resources, and support for career advancement.

• Flexible working environment.

• Emphasis on work-life balance.

• Minimal travel requirements with occasional team events.

• Commitment to an equal opportunity and discrimination-free workplace.