Senior Manager, Client Strategy Influencer

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee daily account management and strategic workflows for an average of up to 5 brands.

• Lead the development of proposals and responses to client requests for proposals (RFPs) and briefs.

• Conduct and synthesize research, insights, trends, internal data, and performance metrics to inform strategic recommendations.

• Develop and communicate influencer campaign and creator strategies.

• Curate elements and services for influencer campaigns.

• Build and propose budgets; finalize scopes and staffing plans in collaboration with Operations and Leadership.

• Manage cross-functional project timelines, RFP responses, pitch strategies, briefings, and client communications.

• Experiment with and share insights and best practices for emerging platforms like podcasts and TikTok.

• Position Revenue Delivery teams for success from IKO through Wrap while ensuring strategic continuity.

• Facilitate client status updates and reporting meetings.

• Support the strategic vision, deliverables, program adjustments, optimizations, upsells, and pivots.

• Identify pertinent TikTok and Instagram trends and social conversations for client creator briefs.

• Collaborate with Analytics on hypotheses regarding content performance, measurement, reporting narratives, learnings, and optimization insights.

• Develop expertise in creator-paid media and brand lift studies.

• Conduct regular client meetings to foster trust, confidence, and agency partnerships.

• Address client frustrations and opportunities to enhance service satisfaction and retention.

• Synthesize and convey feedback between clients and Collectively stakeholders.

• Stay updated on research pertaining to brands, trends, industries, competitors, products, and social media.

⛳️ Requirements

• Candidates must be based on the East Coast, with a preference for the New York Metro Area.

• Minimum of 5 years of direct experience in influencer marketing within an influencer agency, advertising agency, or PR firm.

• Comfortable balancing data analysis with creative thinking.

• Independent and critical thinker; able to present ideas backed by rationale and initial versions, and refine them based on feedback from colleagues and clients.

• Exceptional client service skills and instincts.

• Strong organizational skills with a keen attention to detail and excellent follow-through.

• Excellent written and verbal communication abilities.

• Capable of working efficiently across various tasks and managing time effectively for projects.

• Thrives in dynamic and fast-paced work environments.

• Collaborative working style with a positive attitude and enthusiasm for producing outstanding work.

🏝️ Benefits

• Medical, Dental & Vision coverage.

• Supplemental Insurance options.

• 401k Matching program.

• Monthly Work from Home stipend.

• Remote-first working environment.

• Step Up Recognition Program.

• Employee Resource Groups (ERGs) at Collectively.

• Virtual and in-person events.

• Generous allocation of sick days.

• Paid Time Off for birthdays.