Senior Manager, Business Performance – Digital Enablement

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Transform the Global AUEG Portfolio Strategy, Governance, and Process framework into execution-ready and scalable digital operating models.

• Act as an integrator and liaison among AUEG Capability, Digital Technology & Innovation, Artificial Intelligence & Data teams, and external partners.

• Lead the development and delivery of the cross-functional AUEG technology platform, AUGment.

• Direct the enhancement roadmap for the advancement of AUEG capabilities.

• Convert business priorities into scalable capabilities through business processes and technology.

• Oversee governance, performance metrics, and operating standards.

• Collaborate with AUEG leadership to enhance capabilities and boost performance.

• Promote continuous improvement via people, processes, technology, and data.

• Act as the business owner for AUGment and other integrated business enablement technologies.

• Manage business requirements, process design, user acceptance testing, deployment, and organizational adoption.

• Identify and spearhead opportunities involving AI, automation, and emerging technologies.

• Define the AUEG data strategy, roadmap, and business reporting framework.

• Establish business impact metrics, KPIs, and executive dashboards.

• Provide actionable portfolio insights for strategic and operational decision-making.

• Serve as the primary business partner to DTI and MD&A.

• Build collaborations across Medical, Technology, Data & Analytics, R&D, Global Markets & Policy, Commercialization, Finance, Procurement, and external vendors.

• Lead stakeholder engagement, communication, training, and adoption efforts.

• Identify business risks and implement strategies for mitigation.

• Lead and cultivate a high-performing matrixed team responsible for operational support, reporting, platform administration, and business services.

⛳️ Requirements

• Doctorate degree with 2 years of experience in business performance and digital enablement OR Master’s degree with 6 years of experience OR Bachelor’s degree with 8 years OR Associate’s degree with 10 years OR High school diploma/GED with 12 years of experience in business performance and digital enablement.

• At least 2 years of experience in direct management of personnel and/or leadership experience in guiding teams, projects, programs, or directing resource allocation.

• An advanced degree in Business, Life Sciences, Computer Science, Engineering, or a related field.

• Over 8 years of experience in leading business operations, business capability enablement, digital enablement, business performance, technology implementation, or business transformation within the pharmaceutical, biotechnology, or healthcare sectors.

• Experience serving as a business owner or platform owner for enterprise technology platforms.

• Familiarity with process optimization, technology enablement, and operational excellence.

• Experience integrating business, technology, data, and AI capabilities to achieve measurable business results.

• Strong knowledge of Medical Affairs, Evidence Generation, drug development, commercialization, and the healthcare ecosystem.

• Proven experience leading cross-functional initiatives in highly matrixed organizations.

• Experience managing business operations, budgets, vendors, or external partnerships.

• Understanding of GxP, SOPs, regulatory requirements, and validated business processes.

• Experience driving organizational adoption and continuous enhancement of technology-enabled business capabilities.

• Sponsorship for this role is not guaranteed.

🏝️ Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.

• Group medical, dental, and vision coverage.

• Life and disability insurance.

• Flexible spending accounts.

• Discretionary annual bonus program.

• Stock-based long-term incentives.

• Award-winning time-off plans.

• Bi-annual company-wide shutdowns.

• Flexible work models, including remote and hybrid work arrangements, where feasible.

• Opportunities for career development.

• Support for work/life balance.