Senior Manager, Benefits

atMacmillanRemoteUS flagNew YorkFull-timeManagerSenior$125k – $135k/year

Posted Sep 28

This is a fully remote position, open to applicants in New York.

📋 Description

• Create and enhance a benefits strategy that supports the attraction and retention of talent, as well as total rewards.

• Perform benchmarking and market analysis for plan design, funding, and policy-making decisions.

• Collaborate with brokers and Communications to develop benefits branding and materials.

• Establish and maintain strategic relationships with benefits vendors and stakeholders.

• Oversee vendor performance and ensure compliance with service-level agreements.

• Lead the process for vendor RFPs, selection, and contract negotiations.

• Organize retirement plan governance meetings, including agendas, records, and minutes.

• Stay updated on regulations and provide guidance to leadership regarding compliance risks and mitigation strategies.

• Convert benefits data and process performance into actionable recommendations for leadership.

• Supervise and mentor the benefits administrator and part-time benefits coordinator.

• Act as the escalation point for complex issues related to eligibility, claims, and vendor concerns.

• Maintain thorough documentation and process guides.

• Assist in HRIS and benefits platform automation initiatives.

• Assess automation tools, workflows, and system improvements.

• Direct project management and communications for Open Enrollment, flu shot clinics, and regulatory updates.

• Organize targeted wellness events and ensure prompt, knowledgeable, and empathetic support.


⛳️ Requirements

• Over 8 years of experience in benefits management, covering both benefits strategy/plan design and practical program administration.

• Experience in benefits or a related area within a mid- to large-sized organization.

• Proficiency in developing benefits strategy, including market benchmarking and plan design.

• Familiarity with benefits compliance and regulatory obligations.

• Understanding of benefits administration systems, file feeds, and integration technologies.

• Excellent analytical, problem-solving, and project management abilities.

• Strong communication and stakeholder management skills.

• A bachelor's degree is required.

• CEBS, CBP, and SHRM designations are advantageous.

• Prior experience in benefits brokerage is a plus.


🏝️ Benefits

• Involvement in benefits strategy and total rewards programs.

• Oversight of retirement plans.

• Wellness events, including flu shot clinics and financial seminars.

• Classification for remote work.

• Reasonable accommodations for qualified individuals with disabilities.

• Commitment to equal opportunity employment.

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