Senior Manager, Accreditation Systems Integrity

This is a fully remote position, open to applicants in District of Columbia.

📋 Description

• Oversee the implementation and ongoing enhancement of ANAB's management system along with associated operational processes.

• Drive initiatives that align with accreditation standards, management system goals, and organizational continuous improvement.

• Collaborate with ANAB leadership to pinpoint opportunities for operational enhancements, consistency, efficiency, and risk mitigation.

• Manage internal corrective action processes and assess the effectiveness of improvements.

• Organize and supervise ANAB's internal audit program, which includes both horizontal and vertical audits.

• Facilitate annual management review activities, incorporating data analysis, reporting, presentations, and follow-up actions.

• Coordinate external evaluations and audits of ANAB, assisting in planning and preparation efforts.

• Establish requirements for Audeee functionality, enhancements, and process improvements in conjunction with business units and the development team.

• Lead working groups and engage stakeholders for the development, deployment, and adoption of Audeee.

• Conduct workshops for requirements gathering, design reviews, and sessions to capture business needs and user feedback.

• Aid in setting priorities for system development and enhancement initiatives in collaboration with ANAB leadership and the Audeee Product Owner.

• Assist with release planning and deployment activities.

• Collect, analyze, and communicate user feedback and operational needs.

• Support the management, maintenance, enhancement, and deployment of Audeee and related business applications.

• Administer applications that support quality management, document control, records management, and operational effectiveness.

• Represent ANAB in international accreditation organizations, committees, and working groups as needed.

• Oversee the intake and response procedures for complaints and misuse of accreditation marks or references.

• Engage in leadership meetings, staff meetings, and organizational initiatives as assigned.

⛳️ Requirements

• An associate degree is required; a bachelor's degree is preferred.

• Ten years of relevant experience may be accepted in lieu of an associate degree.

• A minimum of five years of relevant professional experience is necessary.

• Preferred experience includes working with management systems, quality assurance, auditing, accreditation, compliance, process improvement, or related fields.

• Experience in coordinating projects and collaborating with cross-functional teams is essential.

• Strongly preferred experience in gathering business requirements, supporting software implementations, managing system enhancements, or facilitating cross-functional process improvement initiatives.

• Knowledge of ISO standards, conformity assessment, accreditation processes, or quality management systems is highly desirable.

• Preferred experience includes supporting business applications, workflow systems, software implementations, or technology-enabled business process improvements.

• A robust understanding of quality management principles and continuous improvement practices is required.

• Experience in implementing, maintaining, and enhancing management systems is crucial.

• Ability to evaluate processes, identify risks, and propose effective solutions is necessary.

• Strong grasp of auditing principles, corrective action processes, and organizational effectiveness is essential.

• Capability to manage multiple projects, priorities, and stakeholders simultaneously is important.

• Excellent planning, coordination, and organizational skills are required.

• Ability to navigate complex procedures and identify opportunities for improved efficiency and consistency is necessary.

• Skills to assist stakeholders in adopting new processes, workflows, and system functionalities through communication, collaboration, and training are essential.

• Experience in supporting organizational change initiatives and business process improvements is preferred.

• Ability to balance business needs, user experience, and system capabilities during solution implementations is critical.

• Strong influencing and collaboration skills across departments and functional areas are necessary.

• Experience in leading projects, cross-functional initiatives, and, when applicable, staff is valued.

• Excellent written, verbal, listening, and interpersonal communication skills are required.

• Ability to present information clearly to diverse audiences is essential.

• Professional judgment, integrity, and sound decision-making skills are necessary.

• Advanced proficiency in Microsoft Office applications is required.

• Ability to learn and effectively utilize business systems and technology platforms is essential.

🏝️ Benefits

• 403(b) retirement plan with employer matching contributions.

• Generous paid time off program.

• Options for medical, dental, vision, life, and disability insurance.

• Flexible work arrangements where appropriate.

• Opportunities for professional development and learning.