Senior Mainframe Systems Programmer – Hardware

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver continuous support for all mainframe hardware, which includes troubleshooting, problem solving, and maintenance tasks.

• Actively ensure that hardware is maintained at current microcode levels.

• Facilitate new client business transitions and migrations.

• Execute IOGEN and various hardware configuration tasks.

• Conduct DASD/TAPE replication utilizing diverse technology.

• Configure storage and processors, incorporating DASD model conversions and updating MSUs.

• Engage in problem resolution for Sev1/Sev2 incidents.

• Aid in disaster recovery efforts.

• Diagnose significant system issues and escalate to vendors for service recovery and problem resolution.

• Develop tools and processes to enhance team productivity and effectiveness.

• Create documentation, standard operating procedures, and automation processes.

• Collaborate closely with accounts and clients when technical consulting is necessary.

• Execute ITIL change management duties, including ticketing and managing change requests.

• Offer 24x7x365 on-call support, service restoration, root cause analysis, and problem resolution.

• Support numerous customers through a leveraged support model.

• Mentor team members as needed.

⛳️ Requirements

• At least 10 years of relevant experience.

• A Bachelor’s degree is required, or equivalent work experience.

• Familiarity with Hardware Management Consoles for various Mainframe Hardware, including Processor, DISK, and TAPE.

• Knowledge of DISK and TAPE Architecture.

• In-depth knowledge of IOCP/IOCDS/IODF.

• Experience with IBM’s Copy Service Manager.

• Understanding of VTAM/TCPIP concepts.

• Capability to diagnose common hardware issues and resolve them swiftly.

• Ability to analyze performance metrics on DASD and Tape subsystems.

🏝️ Benefits

• Unlimited Paid Days Off.

• Three health plan options provided through Blue Cross Blue Shield.

• 401k plan with company matching.

• Eligibility for dental, vision, short and long-term disability, life and AD&D insurance, and flexible spending accounts.

• Paid Maternity Leave, Paternity Leave, and Sabbatical Leave.

• Education Reimbursement, Student Loan Assistance, or 529 College Funding.

• Enhanced fertility coverage.

• Wellness program.

• Flexible working schedule.

• Depending on location, access to fitness centers.

• Annual bonus plan based on company and individual performance, subject to eligibility.

• Equity grant through the Associate Equity Appreciation Program, contingent on eligibility.

• Option for remote work from home or Ensono offices when not required at a client site.