Senior Logistics & Fulfillment Manager

This is a fully remote position, open to applicants in Colorado, +6 more states.

📋 Description

• Oversee comprehensive logistics and fulfillment operations from production to customer delivery and returns.

• Assess fulfillment models and third-party logistics (3PL) solutions, ensuring a balance between efficiency, cost, scalability, and customer satisfaction.

• Choose, establish, and manage partnerships for warehousing, freight, and distribution.

• Create and oversee inventory processes and systems in collaboration with Finance and external stakeholders.

• Assist in inventory valuation, tracking landed costs, and fulfilling related financial obligations with the Finance and Accounting teams.

• Set up and manage returns, warranty, and reverse logistics processes.

• Work alongside Product, Engineering, Finance, Legal, and other cross-functional teams.

• Identify operational risks, dependencies, and obstacles; manage trade-offs and escalate critical issues as necessary.

• Provide insights into fulfillment performance, inventory flow, and operational risks.

• Continuously enhance logistics and fulfillment processes for increased efficiency, reliability, and scalability.

• Foster trust and accountability among internal and external partners.

• Incorporate AI as a consistent co-pilot in daily operations.

• Report directly to the Director of Connected Devices.

⛳️ Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related discipline, or equivalent hands-on experience.

• 7+ years of experience in supply chain, logistics, fulfillment operations, or related fields involving complex operational processes and external collaborations.

• Capability to independently develop, manage, and enhance logistics and fulfillment operations in dynamic or uncertain environments.

• Proficiency in evaluating, selecting, and managing third-party logistics (3PL) providers and external partnerships.

• Strong operational and analytical capabilities.

• Familiarity with inventory management and accounting principles, including landed costs, cost of goods sold, and inventory valuation.

• Experience in collaborating with Finance, Legal, Product, and other departments.

• Excellent problem-solving abilities and the aptitude to make decisions with incomplete information.

• Proficient written and verbal communication skills.

• Ability to thoughtfully explore and implement AI tools to enhance operational workflows.

• Capability to exemplify onX’s Company Values.

• Permanent US work authorization is a prerequisite for employment.

• Willingness to travel as necessary, including domestic and occasional international trips.

• Additional advantageous experience (not mandatory): launching or expanding logistics and fulfillment operations for physical products; international freight, customs, and cross-border logistics; fulfillment operations integrating physical goods with subscription or membership services.

🏝️ Benefits

• Annual bonuses.

• Equity/common share options with a vesting schedule.

• Comprehensive health benefits, including a no-cost medical plan.

• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents.

• 401k matching at 100% for the first 3% saved and 50% for amounts saved between 3-5%.

• Company-wide outdoor adventures and benefits related to the outdoor industry.

• Annual “Get Out, Get Active” funds.

• Flexible time-off package, including PTO, STO, VTO, and paid holidays.

• Opportunities for professional growth.

• Distributed work environment featuring regional Basecamps and opportunities for in-person connections.

• Reasonable accommodations for individuals with diverse abilities.

• Annual bonus of 10% based on company performance for full-time employees.