Senior Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee primary relationships with a selection of key enterprise customers for Flexe.

• Formulate effective business plans aimed at enhancing account profitability, achieving growth objectives, and ensuring client retention.

• Create and manage joint business plans along with standard operating procedures.

• Handle customer relations, pricing strategies, forecasting, and collaboration with internal stakeholders.

• Cultivate relationships between enterprise-level clients and Flexe.

• Address client concerns and formulate corrective action plans.

• Gain an understanding of client supply chains to anticipate future requirements.

• Work with internal teams to convey client needs and develop tailored solutions.

• Negotiate terms and pricing with clients.

• Set budgets and strive to meet budgetary targets.

• Coordinate and lead business reviews to evaluate services, develop collaborative initiatives, and identify growth opportunities.

• Organize and deliver reports on account progress, program objectives, and key initiatives.

• Examine client data to uncover trends and develop proactive solutions.

• Mentor and assist less experienced team members.

⛳️ Requirements

• A Bachelor’s Degree or equivalent experience is mandatory.

• At least 5 years of experience in account management, business development, or sales within the supply chain/logistics sector.

• Willingness to travel up to 50% of the time.

• Familiarity with enterprise supply-chain technology solutions, such as ERP, OMS, WMS, TMS, and/or YMS.

• Proven ability to multitask, prioritize, and manage time effectively.

• Goal-oriented and organized team player.

• Exceptional written, verbal, and presentation communication skills.

• Proficient keyboarding skills and computer literacy in spreadsheets, word processing, presentations, and related software.

• Flexe is a participant in E-Verify, an employment authorization program administered by the U.S. Department of Homeland Security and the Social Security Administration.

🏝️ Benefits

• Company equity included in the compensation package.

• Eligibility for commissions.

• Target commission of $50,000 based on performance against specified metrics.