Senior Key Account Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Establish and cultivate relationships with C-suite executives and key client stakeholders.

• Recognize and tackle significant business challenges while showcasing the advantages of FICO’s solutions.

• Collaborate with sales, product, delivery, and marketing teams to create customized enterprise-grade solutions.

• Lead negotiations for contracts worth multi-million dollars.

• Act as the client’s representative within FICO and shape product roadmaps and solution strategies.

• Formulate and implement business plans to promote account growth and sustainable profitability.

• Meet quarterly and annual sales objectives.

• Represent FICO as a reliable advisor.

• Keep abreast of industry trends and position FICO as a partner for analytics and decision-making solutions.

⛳️ Requirements

• Proven success in building and managing strategic relationships with senior executives, especially in large financial institutions.

• A history of structuring and closing complex, multi-million-dollar agreements, including SaaS-based solutions.

• Extensive knowledge of banking, credit risk, fraud prevention, account management, or consumer lending.

• Experience with machine learning, AI, decision management, and optimization technologies is highly preferred.

• Capability to develop and execute collaborative business plans that align with client goals and FICO’s strategic priorities.

• Enthusiasm for educating customers and FICO team members through presentations and discussions.

• Excellent interpersonal skills and a genuine interest in engaging with people.

• Ability to maintain concentration and effectiveness under pressure, adapt to changes, and recover swiftly from setbacks.

• Team-oriented approach that values collaboration.

• Willingness to travel up to 50%.

• Bachelor’s degree in business, technology, or a related field, or equivalent professional experience.

🏝️ Benefits

• Highly competitive compensation, benefits, and reward programs.

• Work/life balance.

• Employee resource groups.

• Social events.

• Valuable learning opportunities.

• Professional development initiatives.

• An inclusive, people-first work environment.