Senior IT Program Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee intricate, multimillion-dollar enterprise programs from strategic planning through execution, go-live, operational transition, and realization of benefits.

• Convert strategic goals into cohesive execution plans that encompass various projects, workstreams, regions, and functions.

• Act as the main accountability point for program performance, directly managing essential projects and coordinating with other project managers as necessary.

• Propel business, IT, Finance, Procurement, Change Management, vendors, and other teams towards shared objectives, commitments, and quantifiable outcomes.

• Lead through influence and foster accountability among global teams.

• Establish trusted relationships with C-suite executives, senior business leaders, IT leadership, regional leaders, and program sponsors.

• Direct executive governance and steering committees; report on program status, business impact, risks, recommendations, and decisions required.

• Facilitate complex decision-making, challenge assumptions, and align senior stakeholders with differing priorities.

• Identify and mitigate risks, dependencies, resource constraints, and execution gaps while ensuring accountability for scope, schedule, budget, quality, and milestones.

• Set up program governance, including executive reporting, change control, decision management, and escalation protocols.

• Oversee program financials, including budgets, forecasts, actual expenditures, vendor costs, and financial implications for future years.

• Define measurable KPIs, benefit owners, baselines, and targets with sponsors, tracking benefits throughout implementation and adoption.

• Integrate change management, adoption, and operational readiness into program plans.

• Mentor and coach project managers to enhance program management practices.

⛳️ Requirements

• 10–15 years of relevant experience, showcasing success in leading large, complex, global IT or technology-driven business programs.

• Proven track record in managing multimillion-dollar initiatives that involve multiple projects, functions, regions, and executive stakeholders.

• Extensive experience collaborating directly with C-suite and senior executives, including presenting recommendations, facilitating decision-making, communicating risks, and appropriately challenging directions.

• Demonstrated capability to navigate between strategic planning and hands-on execution, converting broad objectives and uncertainties into structured plans with measurable outcomes.

• Proven ability to lead through influence and foster accountability within highly matrixed organizations.

• Strong program management expertise, including integrated planning, governance, financial management, risk and dependency management, scope, resources, and change control.

• Experience linking program investments and deliverables to measurable business benefits and KPIs.

• Exceptional executive communication, presentation, facilitation, negotiation, and stakeholder management skills.

• Familiarity with predictive, agile, and hybrid delivery environments.

• Working knowledge of enterprise technology, covering applications, cloud, infrastructure, integration, data, security, and emerging AI capabilities.

• Ability to effectively engage with architects, engineers, and technology leaders, pose the right questions, and identify technical risks and dependencies without being the technical owner.

• Advanced proficiency with Microsoft Project, OnePlan, Power BI, Excel, and PowerPoint.

• Bachelor’s degree required; a master’s or postgraduate degree is preferred.

• PMP or equivalent certification is mandatory.

• PgMP, PMI-ACP, SAFe, Prosci, or similar program, agile, or change management certification is advantageous.

• Comfortable operating amid ambiguity, managing competing priorities, and driving results in a dynamic global environment.

• Candidates should be based in the Eastern Time Zone.

• Must be able to participate in meetings across global time zones.

• Occasional travel may be necessary.

🏝️ Benefits

• Elective Benefits: Our programs are customized to your country to best suit your lifestyle.

• Formal programs focusing on leadership and professional development.

• Access to on-demand courses.

• Seminars and events that promote financial, physical, and mental well-being.

• Global Life Empowerment Assistance Program.

• Opportunities for inclusive education and equitable growth and development.

• Onboarding program featuring networking opportunities within the first 30 days.

• Internal, peer-led inclusive communities and activities.

• Business resource groups.

• Local volunteering events.

• Initiatives focused on environmental and social responsibility.