Program Manager – Engineering Services

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Act as the main point of contact for Exodigo's largest engineering-services clients from the time of contract award through to closeout and renewal.

• Manage client satisfaction by setting expectations, reporting status, resolving issues, and escalating scope, schedule, or budget risks.

• Foster relationships within owner and prime-consultant organizations.

• Lead project and business reviews that address performance, outcomes, and delivered value.

• Provide guidance to clients on engineering design processes, adoption of AI technology, and project risk management.

• Ensure quality and timely delivery of utility design, conflict analysis, and subsurface utility engineering outputs.

• Create work plans, fee estimates, schedules, and staffing; lead client kickoff meetings.

• Direct multidisciplinary teams of engineers, designers, and data specialists.

• Implement QA/QC plans to guarantee that sealed or certified deliverables adhere to professional standards.

• Oversee the management of subconsultants and teaming partners.

• Take ownership of project budgets, forecasts, margins, KPIs, risk registers, decision logs, and change documentation.

• Handle scope changes, contract amendments, recovery planning, and lessons learned.

• Assist in pursuit activities via go/no-go decisions, win strategies, pricing, risk reviews, proposals, and client interviews.

• Monitor client programs, solicitations, and contract vehicles.

• Drive the growth of assigned key accounts through retention, expansion, and follow-on contract value.

• Develop account plans and identify task-order, program, division, and cross-sell opportunities.

• Collaborate with Sales on account transitions and new opportunities.

• Maintain CRM records for account health, pipeline, and forecasting.

• Mentor project staff and work in collaboration with Engineering, Operations, Product, and Sales teams.

• Provide client insights to enhance service offerings, AI-assisted design tools, and product development roadmaps.

• Represent Exodigo at client meetings, industry events, and professional organizations.

⛳️ Requirements

• A Bachelor's degree in Civil, Electrical, or a related engineering field.

• A Registered Professional Engineer (PE) in at least one US state, with the capacity to obtain comity licenses as required.

• Over 10 years of engineering experience, including at least 5 years in managing design or engineering-services contracts for clients.

• Experience with public-sector clients (state DOTs, transit agencies, airports, public utilities, or municipalities) is mandatory.

• A proven track record of growing and retaining large, complex client accounts, with follow-on work you have helped secure.

• Familiarity with utility design, coordination, and subsurface utility engineering.

• Strong grasp of project controls: work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.

• Experience in preparing proposals and presenting them during client interviews.

• Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.

• Excellent written and verbal communication skills with both technical and executive audiences.

• Willingness to travel up to 40% and operate effectively in a remote, high-growth environment.

• Preferred: A Master's degree in Engineering.

• Preferred: Project Management Professional (PMP), DBIA, or CCM certification.

• Preferred: Experience in transportation, rail, aviation, power, or water infrastructure programs.

• Preferred: Familiarity with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.

• Preferred: Experience working for or collaborating with large AEC/EPC firms as a prime or subconsultant.

• Preferred: Knowledge of geophysical methods (GPR, EM, magnetics) and ASCE 75 utility as-built data standards.

• Preferred: Proficiency in design and BIM tools (MicroStation/OpenRoads, Civil 3D, Revit) and digital delivery workflows.

• Preferred: Interest in leveraging AI-assisted design for engineering production.

• Preferred: Active participation in professional organizations (ASCE, ACEC, ARTBA, APTA, ACI-NA, or similar).

🏝️ Benefits

• A remote-first culture that emphasizes flexibility and autonomy.

• An opportunity to make a direct impact on customer success and long-term growth.

• The chance to work with innovative solutions that are transforming infrastructure and capital programs.

• A collaborative, ego-free team environment focused on achieving customer outcomes.