Program Manager – Engineering Services

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Act as the main liaison for significant engineering-services clients from the moment a contract is awarded until project closeout and renewal.

• Take ownership of client satisfaction by setting expectations, reporting status, resolving issues, and escalating risks related to scope, schedule, or budget.

• Develop strong relationships within owner and prime-consultant organizations.

• Facilitate project and business reviews that address performance, results, and delivered value.

• Provide guidance to clients on engineering design processes, the adoption of AI technology, and project risk management.

• Oversee utility design, conflict analysis, and subsurface utility engineering deliverables.

• Create work plans, fee estimates, schedules, and staffing; lead client kickoff meetings.

• Direct multidisciplinary teams of engineers, designers, and data specialists to ensure timely and budget-compliant deliverables.

• Ensure that deliverables adhere to client, agency, and industry standards.

• Implement quality assurance and quality control, assign technical reviewers, and confirm that sealed or certified deliverables meet professional standards.

• Manage subconsultants and collaborative partners effectively.

• Take charge of project budgets, forecasts, margins, KPIs, hours, expenses, and earned value management.

• Maintain comprehensive project management plans, risk registers, decision logs, and change documentation.

• Identify changes in scope and manage change requests along with contract amendments.

• Lead recovery planning initiatives and conduct lessons learned sessions.

• Contribute to pursuit strategies, go/no-go decisions, win strategy formulation, pricing, risk assessments, proposals, and client interviews.

• Monitor client programs, solicitations, and contract vehicles actively.

• Drive commercial growth, client retention, expansion, and follow-on contract value for designated accounts.

• Develop account plans and pinpoint task-order, program, division, and cross-selling opportunities.

• Collaborate with the Sales team on account transitions and new opportunities.

• Keep CRM records updated regarding account health, pipeline, and forecasts.

• Mentor project staff and provide constructive performance feedback.

• Work closely with Engineering, Operations, Product, and Sales teams.

• Integrate client insights into service offerings, AI-assisted design tools, and product roadmaps.

• Represent Exodigo at client meetings, industry events, and professional organizations.

⛳️ Requirements

• Bachelor's degree in Civil, Electrical, or a related engineering field.

• Must be a Registered Professional Engineer (PE) in at least one US state, with the ability to obtain comity licenses as required.

• A minimum of 10 years of engineering experience, including over 5 years managing design or engineering-services contracts for clients.

• Experience with public-sector clients (such as state DOTs, transit agencies, airports, public utilities, or municipalities) is essential.

• Demonstrated success in growing and retaining large, complex client accounts, with follow-on work that you played a key role in winning.

• Familiarity with utility design and coordination, as well as subsurface utility engineering.

• Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.

• Experience in preparing proposals and presenting during client interviews.

• Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery methods.

• Excellent written and verbal communication skills, capable of engaging with both technical and executive audiences.

• Willingness to travel up to 40% and work effectively in a remote, high-growth environment.

• Preferred: Master's degree in Engineering.

• Preferred: Project Management Professional (PMP), DBIA, or CCM certification.

• Preferred: Experience in transportation, rail, aviation, power, or water infrastructure programs.

• Preferred: Background in Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.

• Preferred: Experience working with or partnering with large AEC/EPC firms as a prime or subconsultant.

• Preferred: Knowledge of geophysical methods (GPR, EM, magnetics) and ASCE 75 utility as-built data standards.

• Preferred: Proficiency in design and BIM tools (MicroStation/OpenRoads, Civil 3D, Revit) and digital-delivery workflows.

• Preferred: Interest in leveraging AI-assisted design in engineering production.

• Preferred: Active engagement in professional organizations (ASCE, ACEC, ARTBA, APTA, ACI-NA, or similar).

🏝️ Benefits

• A remote-first culture that promotes flexibility and autonomy.

• An opportunity to make a direct impact on customer success and long-term growth.

• Work with innovative solutions that are transforming infrastructure and capital programs.

• A collaborative, ego-free team environment focused on achieving customer outcomes.