Program Manager, Engineering Services

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Act as the main point of contact for significant engineering-services clients from the time of contract award until project closeout and renewal.

• Take responsibility for client satisfaction by setting expectations, reporting on status, resolving issues, and escalating any scope, schedule, or budget risks.

• Foster relationships within owner and prime-consultant organizations.

• Conduct project and business reviews that assess performance, outcomes, and the value delivered.

• Provide guidance to clients regarding engineering design processes, AI technology integration, and project risk management.

• Ensure the quality of utility design, conflict analysis, and subsurface utility engineering deliverables.

• Develop work plans, fee estimates, schedules, and staffing requirements; lead client kick-off meetings.

• Direct multidisciplinary teams of engineers, designers, and data specialists to ensure timely and budget-compliant delivery.

• Guarantee that deliverables comply with client, agency, and industry standards.

• Implement QA/QC plans and ensure that sealed or certified deliverables meet professional criteria.

• Oversee subconsultants and teamwork partners.

• Manage project budgets, forecasts, margins, KPIs, earned value, and controls.

• Maintain project management documentation, including plans, risk registers, decision logs, and change records.

• Handle scope changes, change requests, and contract modifications.

• Facilitate recovery planning and lessons-learned discussions.

• Assist in pursuits, go/no-go assessments, win strategies, pricing, risk reviews, and proposal preparation.

• Monitor client programs, solicitations, and contract mechanisms.

• Drive commercial growth, client retention, expansion, and subsequent contract value for designated accounts.

• Create account plans and identify task-order, program, division, and cross-selling opportunities.

• Collaborate with Sales for account transitions and new opportunities.

• Maintain CRM records to track account health, pipeline, and forecasts.

• Mentor project staff and provide input on performance.

• Work in collaboration with Engineering, Operations, Product, and Sales teams.

• Incorporate client insights into service offerings, AI-assisted design tools, and product development roadmaps.

• Represent Exodigo at client meetings, industry events, and professional organizations.

⛳️ Requirements

• Bachelor’s degree in Civil, Electrical, or a related engineering field.

• Must be a Registered Professional Engineer (PE) in at least one US state, with the capability to obtain comity licenses as necessary.

• A minimum of 10 years of engineering experience, including over 5 years managing design or engineering-services contracts for clients.

• Required experience with public-sector clients (state DOTs, transit agencies, airports, public utilities, or municipalities).

• Demonstrated success in growing and retaining large, complex client accounts, along with follow-on work secured through your efforts.

• Familiarity with utility design and coordination, as well as subsurface utility engineering.

• Strong understanding of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.

• Experience in preparing proposals and conducting presentations during client interviews.

• Knowledge of public-sector procurement and various contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery methods.

• Excellent written and verbal communication skills, capable of engaging technical and executive audiences.

• Willingness to travel up to 40% and thrive in a remote, high-growth environment.

• Preferred: Master’s degree in Engineering.

• Preferred: Project Management Professional (PMP), DBIA, or CCM certification.

• Preferred: Background in transportation, rail, aviation, power, or water infrastructure programs.

• Preferred: Experience with Design-Build, Progressive Design-Build, or alliance delivery methods, including bridging documents.

• Preferred: Background working for or collaborating with large AEC/EPC firms as either prime or subconsultant.

• Preferred: Knowledge of geophysical methods (GPR, EM, magnetics) and ASCE 75 utility as-built data standards.

• Preferred: Proficiency in design and BIM tools (MicroStation/OpenRoads, Civil 3D, Revit) and digital delivery workflows.

• Preferred: Interest in utilizing AI-assisted design technologies in engineering production.

• Preferred: Active participation in professional organizations (ASCE, ACEC, ARTBA, APTA, ACI-NA, or similar).

🏝️ Benefits

• Remote-first culture that offers flexibility and autonomy.

• Opportunity to have a direct impact on customer success and long-term growth.

• Engage with innovative solutions that are transforming infrastructure and capital programs.

• Work in a collaborative, ego-free team environment focused on achieving customer outcomes.