Program Manager – Engineering Services

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Act as the main point of contact for Exodigo's largest engineering-services clients from the time of contract award until project closeout and renewal.

• Manage client satisfaction, set expectations, provide status updates, resolve issues, and escalate any risks related to scope, schedule, or budget.

• Foster relationships within owner and prime-consultant organizations.

• Lead project and business reviews that assess performance, outcomes, and the value delivered.

• Offer guidance to clients on engineering design processes, the adoption of AI technologies, and project risk management.

• Oversee the quality and delivery of utility design, conflict analysis, and subsurface utility engineering deliverables.

• Develop work plans, fee estimates, schedules, and staffing; lead client kick-off meetings.

• Manage multidisciplinary teams of engineers, designers, and data specialists to ensure timely and budget-compliant delivery.

• Ensure that deliverables align with client, agency, and industry standards.

• Implement QA/QC plans to guarantee that sealed or certified deliverables adhere to professional standards.

• Supervise subconsultants and teaming partners.

• Take charge of project budgets, forecasts, margins, KPIs, hours, expenses, and earned value.

• Maintain project management plans, risk registers, decision logs, and change documentation.

• Handle scope changes, change requests, and contract amendments.

• Lead recovery planning efforts and document lessons learned.

• Contribute to pursuits, go/no-go decisions, win strategies, pricing, risk reviews, proposals, and client interviews.

• Monitor client programs, solicitations, and contract vehicles.

• Drive commercial growth, retention, expansion, and follow-on contract value for assigned key accounts.

• Create account plans and identify opportunities for task-orders, programs, divisions, and cross-selling.

• Collaborate with Sales on account ownership and new opportunities.

• Keep CRM records updated regarding account health, pipeline, and forecasts.

• Mentor project staff and provide feedback on performance.

• Work in partnership with Engineering, Operations, Product, and Sales teams.

• Incorporate client insights into service offerings, AI-assisted design tools, and product roadmaps.

• Represent Exodigo at client meetings, industry events, and professional organizations.

⛳️ Requirements

• Bachelor’s degree in Civil, Electrical, or a related engineering field.

• Registered Professional Engineer (PE) in at least one US state, with the capability to obtain comity licenses as necessary.

• Over 10 years of engineering experience, including more than 5 years managing design or engineering-services contracts for clients.

• Required experience with public-sector clients (state DOTs, transit agencies, airports, public utilities, or municipalities).

• Demonstrated success in growing and retaining large, complex client accounts, including securing follow-on work.

• Familiarity with utility design and coordination, as well as subsurface utility engineering.

• Strong understanding of project controls: work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.

• Experience in preparing proposals and presenting during client interviews.

• Knowledge of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.

• Excellent written and verbal communication skills, able to engage both technical and executive audiences effectively.

• Willingness to travel up to 40% and perform effectively in a remote, rapidly growing environment.

• Preferred: Master’s degree in Engineering.

• Preferred: Project Management Professional (PMP), DBIA, or CCM certification.

• Preferred: Experience in transportation, rail, aviation, power, or water infrastructure programs.

• Preferred: Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.

• Preferred: Experience working with or partnering with large AEC/EPC firms as a prime or subconsultant.

• Preferred: Knowledge of geophysical methods (GPR, EM, magnetics) and ASCE 75 utility as-built data standards.

• Preferred: Proficiency in design and BIM tools (MicroStation/OpenRoads, Civil 3D, Revit) and digital delivery workflows.

• Preferred: Interest in applying AI-assisted design to engineering production.

• Preferred: Active participation in professional organizations (ASCE, ACEC, ARTBA, APTA, ACI-NA, or similar).

🏝️ Benefits

• Remote-first culture that offers flexibility and autonomy.

• Opportunity to make a direct impact on customer success and long-term growth.

• Work with innovative solutions that are transforming infrastructure and capital programs.

• Collaborative, ego-free team environment focused on achieving customer outcomes.